At 01:41 AM 1/20/03, you wrote:
It has always seemed to me that problem resolution without the post-mortem analysis is a good way to see the problem again.Thank you for the post-mortem analysis on how it ended up being so difficult. Very useful, I think!
Far too many people and organizations are in a hurry to dispose of the problem without looking for the cause. Like treating the symptoms and ignoring the disease. Perhaps effective in the short run, but costly in the long run.
Again, thanks to all of you that helped,
-g
If you haven't got time to do it right at this time, when will you have time to do it over?
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