Dear valued customer,

Thank you for writing to Customer Service.

We read all of the e-mails we receive and send personal responses
to each message.

This note is just to let you know that we have received your e-mail
and you will hear from us within 24 hours on business days.

If you wish to speed up the processing of your e-mail, please include 

  * Your username and password
  * The name of the site you bought membership to
  * A brief description of your problem

and resend it.


If you need to cancel your membership then please read below. 


Cancel your membership - Credit Card
====================================

If you signed up by CREDIT CARD then please go to the cancel 
page of the site that you bought membership to:


For www.DWClub.com please go to

  * https://secure.vxsbill.com/cancel.php3?site=77


For www.DWMovies.com please go to

  * https://secure.vxsbill.com/cancel.php3?site=91


For www.UtopiaForum.com please go to 

  * https://secure.vxsbill.com/cancel.php3?site=78


Please note that it takes up to two hours for the system to process
your cancelation. 

If in doubt about the status of your membership then please contact
customer support:

  [EMAIL PROTECTED]


Cancel membership - Online Check / ACH
======================================

If you signed up by ONLINE CHECK / ACH then please go to this
page in order to cancel:

  * https://dwpay.com/cancel/ 


If in doubt about the status of your membership then please contact
customer support:

  [EMAIL PROTECTED]



We appreciate you taking the time to contact us.


Member Support
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