Their dial up ISP is probably blocking port 25.  Add an alternate port (something 
other than 25) to xmails bindings, and configure the email program to connect on the 
alternate port.

Tony
  ----- Original Message ----- 
  From: [EMAIL PROTECTED] 
  To: [EMAIL PROTECTED] 
  Sent: Wednesday, July 10, 2002 1:21 PM
  Subject: [xmail] Remote User Troubles



  I am hoping someone might be able to help me resolve some trouble I'm having
  with a remote user. This user is accessing the internet via a dialup account
  and is presently unable to send email through our Xmail server to any
  outside domains. She is able to send email with no difficulty to users at
  our domain, but not to any other domains. I am uncertain how to move forward
  in this.

  TIA,

  JayD

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