hi again,

I checked with one customer who uses Ms Outlook Express,
Outlook delayed... but using telnet on port 25 worked fine...

any idea?

--

Mit freundlichem Gru�

Henrik Steffen
Gesch�ftsf�hrer

top concepts Internetmarketing GmbH
Am Steinkamp 7 - D-21684 Stade - Germany
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----- Original Message -----
From: "Davide Libenzi" <[EMAIL PROTECTED]>
To: "XMail mailing list" <[EMAIL PROTECTED]>
Sent: Monday, February 03, 2003 7:50 PM
Subject: [xmail] Re: SMTP delay while sending


>
> On Mon, 3 Feb 2003, Henrik Steffen wrote:
>
> > Hello Davide,
> >
> > some of our customers who relay mails through our XMailServer
> > using SMTP-Auth experience problems. For some of them
> > there is often a delay while connecting to the SMTP-Server.
> > MS Outlook Express then alerts "The server did not respond
> > within 60 seconds (...)".
> >
> > Some customers have allready increased the time out setting
> > in MS Outlook Expr. to 90 or more seconds. But this unfortunately
> > just leads to a yet longer delay, say 90 seconds until the
> > same alert appears.
> >
> > I suspect that it has got something to do with some reverse-lookup
> > or finger-request. Or maybe something is blocked by our firewall
> > in these special cases. Or maybe it has even got to do something
> > with a kind of "personal firewall" some of our customers might
> > be using...
> >
> > Do you have any idea, where we would have to look into?
>
> It's clearly a network problem. Try to give instructions to one of your
> customers to emulate an SMTP session and let him tell you where it'll
> spend the time.
>
>
>
> - Davide
>
> -
> To unsubscribe from this list: send the line "unsubscribe xmail" in
> the body of a message to [EMAIL PROTECTED]
> For general help: send the line "help" in the body of a message to
> [EMAIL PROTECTED]
>

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