Our company uses Outlook with xmail (directly and indirectly via = exchange server for internal accounts) without any problems about receipts confirmations ...
Can you explain more about the symptom ... Is your customer receive any error ? Is your customer outlook behind an exchange server ? or a direct xmail = user ? Do you have any filter installed on xmail ? What exactly the user is trying to do and/or expect ? Note that xmail by itself don't generate any 'delivered' reports except = then it have trouble sending a mail (in this case the sending user will have = a email in is pop3 account saying 'unable to send ... host not found' or similar reports). Recept confimations (and read confirmations) are special message = headers in the header part of the message (after the DATA smtp session), not in = the smtp session. And xmail don't care about the data section contain. Some others MTA send by themself 'delivery confirmation' (exchange have = this option on by default but can be disabled, lotus, ntmail, ...) but in = most cases this kind of confirmation is to be handled finally by the mua and = the end user (outlook express and outlook that have three options to handle requests for receipt or read confirmations : never send, ask, allways = send recept or read confirmations). Some others mua simply don't care about = these headers and never send back a confirmation. Keed in mind that on mta that can handle them, most admins disable this feature (especialy isp's) to reduce traffic and to let final user to = choice send or not them ... Keep also in mind that some admins disable mta to send backup any = delivery error reports (....) admin choice ... customer choice ... reduce = traffic ... With current smtp standard, a sending user can't be garanted that its = mail was finaly received and/or read. There is not 'obligation' (is this the correct english term ...) to = return receipts. Only do your best ... (and i think it is better ... think = about viruses and others spammers that will received confirmations, and so = knowing the address really exist !!!) Francis > -----Message d'origine----- > De : Spyros Tsiolis [mailto:[EMAIL PROTECTED] > Envoy=E9 : vendredi 20 f=E9vrier 2004 12:54 > =C0 : [EMAIL PROTECTED] > Objet : [xmail] "receipts" on Microsoft Outloook >=20 >=20 > Hello people, >=20 > Would anyone know if there is way of making Microsoft Outlook=20 > "receipts" get=20 > through > Xmail ? >=20 > Looks like people are having trouble sending them. >=20 > TIA, > s. >=20 >=20 >=20 > ----- > "I merely function as a channel that filters music through > the chaos of noise" > - Vangelis >=20 > _________________________________________________________________ > Add photos to your e-mail with MSN 8. Get 2 months FREE*.=20 > http://join.msn.com/?page=3Dfeatures/featuredemail >=20 > - > To unsubscribe from this list: send the line "unsubscribe xmail" in > the body of a message to [EMAIL PROTECTED] > For general help: send the line "help" in the body of a message to > [EMAIL PROTECTED] >=20 - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
