At 02:48 4/29/2004, you wrote:
>Why not simply send a :
>
>"450 - Mail blocked. See =
>http://www.arisiasoft.com/Mailblock/blocked.aspx
>for reasons."
>
>Short, is not it ?

For four reasons:

1) These messages are intended to be read by the individual message 
senders, who certainly have no realistic understanding of short "cryptic" 
messages.

2) It is not valid to assume that everyone who sends email to a domain is 
also capable (or inclined) to visit a web site to get more information 
about a particular message.

3) The web site referenced does not explain particular errors - it gives a 
general discussion about my mail blocking policies and includes a form to 
request that a particular IP address (or block of IP addresses) be exempt 
from further blocking (ie. whitelisted).

4) Multiline responses break a lot of spamware out there.

Of course, for *me*, number 4 is the real reason. However, for my users, 
the others are important. When someone calls them on the phone and says "I 
tried to send you email but got this error" and reads it off to them, my 
user will at least have some idea of what happened. I may (probably will) 
still get a call about it, but at least I'll have some specific information 
to use as a starting point, without having to search logs and decipher 
error messages there.

And, of course, there's also the perennial "I'm longwinded" argument, too...:) 

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