Noor Dawod wrote:

>Hello,
>
>I run XMAIL 1.20 which I installed few days ago. We have few POP
>accounts for the company, and the domain's MX records of course point to
>this XMAIL box. We all use Microsoft Outlook 2000 or XP to fetch from
>the POP3 server.
>
>I have a weird case that I'm seeing for few users here. If they have an
>E-mail message that exceeds few MB's, say 3MB's, Outlook continuously
>downloads it and never deletes it from the server. In other cases,
>Outlook reports that the connection to server has been cut and it
>couldn't download all messages.
>
>Now I know for a fact that the network is OK and disconnections are not
>likely. Outlook never deletes those large messages, and worse than that,
>it keeps downloading it from the POP3 server over and over again. When I
>get into the mailbox using WAI's Web interface and delete those large
>messages, then Outlook works correctly and doesn't get stuck with
>subsequent messages.
>
>Any idea how to even debug this problem?
>
>/Noor
>
>  
>

A couple of our clients had a similar problem.  It turned out that it 
was a Symantec/Norton security product that was choking on some spam.  
After the client disabled it, they we're able to receive mail from our 
POP3 servers just fine.

-John


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