The Server antivirus filter will only impact emails going TO the server...
not trying to read them FROM the server TO the client.

My guess is that the client is running Norton/Symantec Antivirus.  It has an
invisible proxy that retrieves the emails for Outlook... and if the scan
takes too long, it'll fail.  The newer version of Norton/Symantec is better
at it, but it still sometimes has problems with really big emails.

Just go into the AV control panel for Norton/Symantec and disable the email
scanner.  Download the large email.  Then re-enable the email scanner.
------------------------------------------------------------
Jason J Ellingson
Technical Consultant

615.301.1682 : nashville
612.605.1132 : minneapolis

www.ellingson.com
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Javier Navarro
Sent: Thursday, December 16, 2004 7:00 AM
To: [EMAIL PROTECTED]
Subject: [xmail] Outlook error 0x800CCC0F

  Hi,
  We are having some problems with XMail + Outlook + Big e-mails.

  When they try to download e-mails with big attachments (4 MB or so)
Outlook returns this error: 

"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account. <account name>, Server: <server name>, Protocol: POP3,
Port: 110, Secure(SSL): N0, Error Number: 0x800ccc0f"

  I have tested the same account and e-mail with Outlook and Calypso e-mail
clients. Same configuration. I have set "Server timeout" to 5 minutes in
outlook. Calypso downloads the e-mail (slowlier than usual). Outlook fails.

  I have XMail 1.20 on W2K + Jason J Ellingson AV Filter + F-Prot for DOS.

  Any ideas?

  Best regards,

  Javier Navarro


-
To unsubscribe from this list: send the line "unsubscribe xmail" in
the body of a message to [EMAIL PROTECTED]
For general help: send the line "help" in the body of a message to
[EMAIL PROTECTED]


-
To unsubscribe from this list: send the line "unsubscribe xmail" in
the body of a message to [EMAIL PROTECTED]
For general help: send the line "help" in the body of a message to
[EMAIL PROTECTED]

Reply via email to