>-----Message d'origine-----
>De : [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] la part de fred
>Envoy=E9 : mardi 29 avril 2008 22:08
>=C0 : [email protected]
>Objet : [xmail] Re: Problem receiving mails from specific domain
>
>
>UPDATE:
>
>It does NOT work if I remove everything in filters.post-data.tab
>
>It did only work ONCE but for some reason now it's not working=20
>with either
>my filters activated or not.
>
>SMTP log:
>
>"mail.mydomain.net"  "mydomain.net"       "128.107.241.180"
>"2008-04-29 16:00:18"   "smtp-ext-sj-2.cisco.com"       "mydomain.net"
>"[EMAIL PROTECTED]"    "[EMAIL PROTECTED]"   "S441694"   =20
>   "RCPT=3DOK"
>""      "0"     ""
>"mail. mydomain.net"  "mydomain.net"       "128.107.241.180"
>"2008-04-29 16:00:18"   "smtp-ext-sj-2.cisco.com"       "mydomain.net"
>"[EMAIL PROTECTED]"    "[EMAIL PROTECTED]"   "S441694"   =20
>   "RECV=3DOK"
>""      "1269"  ""
>
>
>Physically inside /mailsrv/MailRoot/mydomain.net/fred/Maildir/new/ the
>message is NOT there, but it should.
>
>
>-fred
>

Very strange, as the mail seems to be accepted by xmail.
Any 'redirect' or 'forward' for "[EMAIL PROTECTED]" on this account or =
any
software checking periodicaly the mailbox content ?
Any realtime antivirus running that could remove the file ?


>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On
>Behalf Of fred
>Sent: 29 avril 2008 16:01
>To: [email protected]
>Subject: [xmail] Problem receiving mails from specific domain
>
>
>Hello all,
>
>Today I have noticed that I cannot receive any emails from=20
>cisco.com. It
>looks like the connection is being dropped for whatever reason..
>
>I can receive mails from anyone without problems, hotmail,=20
>gmail, etc. This
>one is a bit strange, here is the debug information:
>
>### CISCO START ###
>SMTP client connection from [128.107.241.180]
>SMTP filter run: Filter =3D =
"/mailsrv/MailRoot/filters/fixcorrupt/xbmf"
>Retcode =3D 0
>SMTP filter run: Filter =3D=20
>"/mailsrv/MailRoot/filters/antispam/antispam.php"
>Retcode =3D 7
>SMTP filter run: Filter =3D
>"/mailsrv/MailRoot/filters/antivirus/antivirus.php" Retcode =3D 7
>SMTP client exit [128.107.241.180]
>### CISCO END ###
>
>If I compare with the information I have from a successful connection:
>
>### WORKING EXAMPLE START ###
>SMTP client connection from [1.2.3.4]
>SMTP filter run: Filter =3D =
"/mailsrv/MailRoot/filters/fixcorrupt/xbmf"
>Retcode =3D 0
>SMTP filter run: Filter =3D=20
>"/mailsrv/MailRoot/filters/antispam/antispam.php"
>Retcode =3D 7
>SMTP filter run: Filter =3D
>"/mailsrv/MailRoot/filters/antivirus/antivirus.php" Retcode =3D 7
>SMAIL local SMTP =3D "mydomain.net" From =3D <[EMAIL PROTECTED]> To =
=3D
><[EMAIL PROTECTED]>
>SMTP client exit [1.2.3.4]
>### WORKING EXAMPLE STOP ###
>
>Why does the cisco connection drops and no SMAIL processing?
>
>Content of filters.post-data.tab:
>
>"/mailsrv/MailRoot/filters/fixcorrupt/xbmf"     "@@FILE"
>"/mailsrv/MailRoot/filters/antispam/antispam.php"       "@@FROM"
>"@@CRCPT"       "@@RRCPT"       "@@REMOTEADDR"  "@@FILE"
>"/mailsrv/MailRoot/filters/antivirus/antivirus.php"     "@@FILE"
>"@@REMOTEADDR"  "@@FROM"        "@@RRCPT"
>
>If I disable all the filters in filters.post-data.tab I can now =
receive
>emails from cisco... Is their SMTP server is dropping the=20
>connection too
>soon because it is not waiting long enough for my server to go=20
>through the
>filters?
>
>This might be a big problem.. maybe my collegues are not=20
>receiving important
>emails from other servers.. Please help!
>
>
>
>
>-fred
>
>
>

Can you confirm that when removing any filters, xmail accept the mail =
(even
if the mail is not delivered in the mailbox) ?

To check for timeouts (when cisco drop before xmail accept), try =
disable
antispam filter first, then disable antivirus leaving antispam active.

PS : Notice that the order in your post-data filters chain should be
anti-virus filter then anti-spam filter as pure av scan engines are =
generaly
faster than a 'complex' anti-spam scan engine (so viruses will be as =
soon as
possible rejected without taking to much time)
Also, if you antispam includes av check (most do), don't use another
antivirus filter or disable the antispam av checks (except if you want =
to
use two different av engines)

Francis
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