An interesting recent article, and shows that provide the means
and people will reach to it.

Have a good weekend.

DW.
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Distributing world wide wealth

E-commerce is bringing benefits to people in poor parts of the world,
writes  Clint Witchalls



While many e-commerce sites have gone the way of the dodo, news of a new
boom is coming from an unlikely area. According to the latest report by the
United Nations Conference on Trade and Development (Unctad), e-commerce is
on the up in the developing world, and it is often women making the most of
the technology.Elsouk, one of the initiatives cited in the UN's E-commerce
And Development Report 2002, started life as a virtual shop where women
from Morocco could sell handcrafted products online. When the site was set
up in 1997, with the help of World Bank funding, many of the villages that
produced the goods didn't even have electricity. "The women were very happy
to be on what they called the 'television'," recalls Maurice Hazan, one of
the founders of Elsouk.
Things have come a long way since then. Not only do the villages have
electricity, but the network of artisans has extended to Egypt, Jordan,
Tunisia and Lebanon. Elsouk has even outgrown its current website and has
recently been moved to www.southbazar.com. The original Elsouk site will
eventually be used to sell organic spices from countries such as
Madagascar.
Is it easy to find a Web developer in countries such as Morocco?
"Definitely," says Hazan. "There is an avail ability of Web skills in
Morocco. But we also trained people from the villages and used their skills
to develop some of the easier pages."
The website has helped them make some valuable contacts with retailers
abroad, and most of their business is now moving into the more lucrative
B2B (business to business) arena. Some artisans use Elsouk to develop more
B2B direct relations, and the whole production is sold directly to shops.
Or a mixture of outlets is used: some sales direct to consumers, others to
businesses.
When I ask Hazan what his biggest hurdle has been, he doesn't hesitate.
"Logistics and local regulations," he says. "To get these products to the
final buyer, we had to use internal logistics from remote villages to send
the goods to destinations such as Washington DC and Australia.
Internet use worldwide shot up another 30% in 2001, and a whopping third of
those new users live in the developing world. Even Africa, which had
previously been slow to take up net services, saw a 30% rise in data
traffic over the same period.
This boom in internet and e-commerce in the developing world is thanks, in
no small part, to Linus Torvalds. Nearly a third of the world's internet
servers run on the open source Linux software that he helped  create. And,
because the system is open for users to experiment with, programmers in
developing countries are able to get a better understanding of how it
works. They can collaborate with others around the world to customise its
code.
Another benefit comes from the parallel processing capabilities of the
software. Most developing countries have easy access to PCs, but find it
harder to get the capital for midrange and mainframe systems. A few PCs
linked together in "farms" and running on Linux software can easily match
the pace of a much more expensive system.
The global expansion of IT has been a blessing for women in the developing
world. In some Asian and Latin American countries women hold more than 20%
of professional jobs in software services. But it's not just in software
where opportunities lie. E-retailing gives women access to whole new
markets.
In India women have created an e-marketplace, IndiaShop, to sell saris, 
cutting out the middlemen and taking a bigger cut for themselves.
Santosh, a spokesperson for IndiaShop, told me of a woman from the village
of Kancheepuram, who produces hand-woven silk saris - each one taking a
month to make. "She used to sell them for a meagre price to a middleman,"
he says. "The middleman sells these saris to shops in Madras for a much
higher price. By the time someone buys one of these saris from a retail
outlet, the price has gone up tenfold.
"We visited the woman in Kancheepuram and told her about our project. She
was very enthusiastic . . . We posted the details on the IndiaShop website,
and within about two to three months we were able to get an order for two
saris for the weaver at a very good price. The weaver is very happy and is
now regularly in touch with us."
In Peru a network of housewives have set up a confectionery site called
TortasPeru that sells to consumers. The initiative allows women with
children to work from home and earn.
For Maria del Carmen Vucetich, the founder of TortasPeru, the hardest part
of setting up an e-business was in gaining trust. "A problem was the way
our customers have to pay," says Vucetich. But that was in 1996. Methods of
secure payment have improved and internet use has rocketed, thanks  largely
to the low-cost public internet booths. "Delivering cakes makes me feel
like [I'm] doing social work," says Vucetich. "I make people happy."
However, the UN report warns that some places still have a long way to go.
In Africa, in spite of a big increase in internet traffic, only one in 118
people uses the internet. Take out the top five countries by internet use,
and only one in 440 has access. Poor infrastructure, education and lack of
capital remain big obstacles on the road to e-commerce nirvana.
But for developing countries looking for an IT role model, they need look
no further than India and Costa Rica. Instead of just being the call
centres of the world, they've moved into more lucrative e-services to boost
their economies - e-banking, e-tourism, and e-commerce. In Costa Rica
software service exports have grown from $16,000 in 1997 to $60m in 2000.
India has almost doubled its IT services exports (mainly software and
business process outsourcing) in the past two years - they now account for
more than 16% of exports.
And, as the Unctad report points out, the recipe for success can be
replicated. All that is needed is a generous mixture of deregulation, a
lowering of tariffs, an improvement in telecommunications and standards,
and better payments facilities.

The Guardian Weekly 20-3-0102, page 22
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