Kenneth Johansson wrote: > One of our customers downloaded the R2.8 of XXE to view one of our > DocBook documents, which is perfectly valid btw.
The message means that XXE cannot open "sysadm_guide_WISE_HPUX.xml" because * This document has a <!DOCTYPE> such as --- <!DOCTYPE article PUBLIC "-//OASIS//DTD DocBook XML V4.3//EN" "http://www.oasis-open.org/docbook/xml/4.3/docbookx.dtd";> --- * and "docbookx.dtd" cannot be downloaded from "www.oasis-open.org" (typically because the user is not connected to the internet). Now, the real question is: why does XXE need to download "docbookx.dtd" from "www.oasis-open.org"? --> First possible answer: your DocBook document contains a <!DOCTYPE> such as --- <!DOCTYPE article PUBLIC "-//OASIS//DTD DocBook XML V4.4//EN" "http://www.oasis-open.org/docbook/xml/4.4beta1/docbookx.dtd";> --- and DocBook V4.4 is not bundled with XXE and/or is not available locally with the proper entry in catalog.xml. --> Second possible answer: the catalog.xml of your user has been removed, has been corrupted, is the wrong one, etc. > He gets this error message and I don't know what might be the problem. > He also mentioned that he has the same problem when opening > userguide.xhtml. I assume he means the userguide shipped with XXE. Therefore, the second answer seems to be the right one. Your user needs: * to uninstall XXE, * to manually delete directory C:\Program Files\XMLmind_XML_Editor\ if needed too, * to manually delete directory C:\Documents and Settings\<user>\xxe2\, * to reinstall XXE from scratch, * to test the new install by loading userguide.xhtml and userguide.xml (found at the bottom of the File menu after a ``first install''.).
