Tongue, Steve wrote: > Installed the new ftp.jar and re-started application. Still gives an error > message.
Sure. This is what we wanted because this time, it is a real error message and not a mere NullPointerException (AKA a crash). You need to consult the administrator of FTP site "intra.topnz.ac.nz" and ask him why an FTP client (in passive mode "PASV") fails to copy a file and reports the error "Operation timed out". (The fact that it works with your FTP client and not with our internal FTP client is not sufficient to prove that our internal FTP client is broken.) This administrator will check his logs and will give you an answer. After that, may be we'll be able to help you more, depending on this answer. --- PS: May be the administrator will see nothing at all in his logs. In such case, this may be a DNS problem. It is very easy to check this: simply try the same FTP operation using an IP address (e.g. "202.37.11.6") rather than a host name (e.g. "www.openpolytechnic.ac.nz").

