On Tue, 2003-06-17 at 07:36, Hussein Shafie wrote:
> John Austin wrote:
> > 
> > Not that I expect support for this program, I suspect that
> > the vendor will be interested in the fact that I have
> > caused the program to fail with some (probably bad)
> > DocBook input.

...

> > Enclosed is the traceback. I will spare you my clients proprietary
> > document but would be willing to obscure the contents and send it
> > to XmlMind if there is interest on working on this problem.
> > 
> > ============================================================
> > 
> > java.lang.NullPointerException
> >         at
> > com.xmlmind.xmleditapp.docbook.StyleHookImpl.hasColSep(StyleHookImpl.java:543)
> 
> XXE Standard Edition is fully supported software (with a support policy
> described on our site). Fixing bugs and improving XXE overall robustness
> have priority over adding functionality.

I meant that I don't have the exepctations of a helpless customer. Your
track record shows you will do the right thing when faced with a real
problem.


> It would be very nice if you could send us the document that caused XXE
> to crash. Without your torture test, even after fixing what is reported
> in the stack trace, XXE will probably still crash elsewhere in the
> DocBook/CALS table style hook.

Debugging info and another traceback sent to you under separate cover.
-- 
John Austin <jwaustin at sympatico.ca>


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