In my answer, I assume that you use the "File|Print" menu item. (XMLmind XML Editor Professional Edition also has "DocBook|Print PostScript").
Being a Java[tm], multi-platform, application, XMLmind XML Editor does not really control how a document is printed. >From our point of view, we just ``draw'' the document on the printer or on Apple's ``PDF generator'', just like we draw it on screen. Therefore, there is *no* *way* for us to fix this kind of problems. Moreover, we cannot reproduce this problem, here, on our high-end Dell printers. I would suggest: [1] Try to print another, small, document (a couple of pages) on the same printer. [1] Try to print the same document on another printer. [2] Try to increase the memory allowed for XMLmind XML Editor. Normally the memory limit on the Mac is set to a huge amount: 512Mb (128Mb on Windows and on Linux) because we have found that printing on the Mac is a memory hog and leaks memory. See http://www.xmlmind.com/xmleditor/known_problems.html In order to do this, [1] Open the XMLEditor package bundle using the menu item of the Finder designed for that. [2] Locate a file called Info.plist (see attachment if you are curious to see how it looks like) in one of the XMLEditor.app sub-directories . [3] Using a text editor, change: --- <string>-Xss1m -Xmx512m</string> --- to: --- <string>-Xss4m -Xmx1024m</string> --- --- PS: This kind of support request should be sent to xmleditor-support (or to the non-public email address reserved to our customers) and not to xmleditor-info at xmlmind.com Ryan Bates wrote: > > > A user that I support is having problems with XML Mind Pro running on > MacOS X panther. > > When he prints to his LaserJet 2015dn he gets lines printed across the > page. > > He doesn't have any other issues with the printer from any other > application. And if he prints from XML Mind Pro to a PDF it prints fine. > > Is this a know issue or do you have a fix for it? > > > Michael K. Loukides wrote: >> I have no idea what to make of this. I tried to print a document with >> XMLMind this morning, and just got strange lines across the >> paper--sort of like the horizontal hold on a television was way off. >> >> That sounds like a printer problem, but I saved the document as PDF >> and printed it, and it was fine. I tried other XML documents with the >> same behavior: I couldn't print them correctly unless I saved them as >> PDF and printed the PDF. I've also printed documents from Open >> Office, which were fine, and lpr (which I think runs things through >> Preview), and those were fine. If it was a printer problem, it would >> be affecting everything I printed. >> >> I restarted XMLMind, which had no effect on the problem. I rebooted >> the machine, thinking it could be a weird driver problem, and that >> didn't help. >> >> I also tried printing the same document from XMLMind on the Windows >> machine, and that worked fine. >> >> This was all on the desktop Mac, running Panther, with XMLMind Pro. I >> haven't tried the laptop. >> >> I suppose I could reinstall XMLMind (I hope I still have the DNG >> around). >> >> Any ideas? It's inconceivable that this is a printer problem, even >> though when you look at the output, it looks like one. If the >> rasterizer in the printer was gone, it wouldn't print anything >> correctly. -------------- next part -------------- A non-text attachment was scrubbed... Name: Info.plist Type: text/xml Size: 3718 bytes Desc: not available Url : http://www.xmlmind.com/pipermail/xmleditor-support/attachments/20070406/fc1f45fc/attachment.xml
