Ann Mazakas wrote:
> 
> I had been running XXE PE on a Windows Vista system for over a year 
> without problems until I installed v4.2. Then my display driver would 
> inexplicably stop working for a brief amount of time when I opened XXE. 
> With v4.2.1 the problem got worse, with the screen constantly going 
> blank and crashing other applications that I was using.
> 
>  
> 
> I recently installed an updated driver for my NVIDIA display, which 
> fixed the problem of the display going blank when I run XXE. Now the 
> problem is that the display of the XXE UI is messed up and referenced 
> images in the editor aren?t displaying.
> 
>  
> 
> The image below shows the problem I?m having. Do you support XXE on 
> Windows Vista SP 1 and, if so, do you know a solution to my problem?
> 

* Your problems are caused by the interaction between the Java runtime 
you use and your display card+driver, and not by XXE. I mean, we, 
XMLmind, made no bugs we could fix.

* We routinely use latest XXE with latest Java runtime on a machine 
having Vista SP1 and a NVidia display card (GeForce 7600) without any 
problems. However we almost never upgrade our display drivers. Therefore 
your problems probably come from your specific display card+driver.

* I guess that you install the XXE distribution which comes with its own 
private Java runtime (please confirm). This means that each time you 
upgrade XXE, you use the very latest Java runtime. XXE v4.2.1 is bundled 
with a Java runtime 1.6.0_11. XXE v4.3 (to be released tomorrow) is 
bundled with a Java runtime 1.6.0_13.

* Here's what you can try (in that order):

[1] (I assume that you start XXE by double-clicking its icon. Please 
confirm.) Please replace XXE_install_dir/bin/xxe.jstart by the 
xxe.jstart file attached to this email.

This xxe.jstart contains the flag

-Dsun.java2d.d3d=false

which is a workaround for the following bug: 
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6757527

[2] If [1] does not work. Upgrade to XXE v4.3 with its private Java 
1.6.0_13 runtime (to be released tomorrow).

[3] If [2] does not work. Uninstall XXE, install an old Java runtime 
(See "Java Runtime Environment (JRE) 5.0 Update 18" in 
http://java.sun.com/javase/downloads/index_jdk5.jsp). Reinstall XXE, but 
this time use the distribution which does not include its own private 
Java runtime (xxe-pro-NNN-setup-nojvm.exe).

We would be really grateful if you could inform us about any progress 
you made or any problems you still have.



---
PS: Please use xmleditor-support at xmlmind.com to report such problems.



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