On 10/18/2011 10:12 AM, Yves Forkl wrote: > > one of our users can't print from XXE (i.e. print the styled view created by > our configuration). > > With XXE 4.9.1 under Windows 7, after the user has selected the "Print" menu > item, nothing at all happens. It is just like if the item had not been > activated. > > The printer driver has been installed correctly and printing works fine from > other applications. With XXE, however, the print queue does not respond in > any way to XXE. > > What can I do to track down the cause of this problem? >
We really doubt we can reproduce this problem, because to our knowledge printing works just fine. However please specify which Java runtime you are using. This kind of info is displayed in the "Help|About XMLmind XML Editor" dialog box[*]. Generally when something fails, this almost never happens ``silently''. In order to diagnose what's really happening, please refer to this FAQ: --- XXE seems to freeze when I do such and such action. What's going on? --- http://www.xmlmind.com/xmleditor/faq.html#display_exception_in_console --- [*] The best way to send us this info is described here: http://www.xmlmind.com/xmleditor/_distrib/doc/help/helpMenu.html --- About XMLmind XML Editor Displays the customary About dialog box. Shift-clicking on this menu item adds more information (system properties, environment variables) to the About dialog box and at the same time, copies the contents of the dialog box to the clipboard. Doing this is recommended before sending a bug report to [email protected]. --- -- XMLmind XML Editor Support List [email protected] http://www.xmlmind.com/mailman/listinfo/xmleditor-support
