This bug is believed to be fixed in cloud-init in version 18.3. If this is still a problem for you, please make a comment and set the state back to New
Thank you. ** Changed in: cloud-init Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Yahoo! Engineering Team, which is subscribed to cloud-init. https://bugs.launchpad.net/bugs/1667735 Title: cloud-init doesn't retry metadata lookups and hangs forever if metadata is down Status in cloud-init: Fix Released Status in cloud-init package in Ubuntu: Fix Released Status in cloud-init source package in Precise: Won't Fix Status in cloud-init source package in Trusty: Confirmed Bug description: If a host SmartOS server is rebooted and the metadata service is not available, a KVM VM instance that use cloud-init (via the SmartOS datasource) will fail to start. If the metadata agent on the host server is not available the python code for cloud-init gets blocked forever waiting for data it will never receive. This causes the boot process for an instance to hang on cloud-init. This is problematic if there happens to be some reason the metadata agent is not available for any reason while a SmartOS KVM VM that relies on cloud-init is booting. From the engineer that worked on this (not the svadm command is run on the host SmartOS server): You can reproduce this by disabling the metadata service SmartOS host: svcadm disable metadata and then boot a KVM VM running an Ubuntu Certified Cloud image such as: c864f104-624c-43d2-835e-b49a39709b6b (ubuntu-certified-14.04 20150225.2) when you do this, the VM's boot process will hang at cloud-init. If you then start the metadata service, cloud-init will not recover. On of our engineers who looked at this was able to cause forward progress by applying this patch: --- /usr/lib/python2.7/dist-packages/cloudinit/sources/DataSourceSmartOS.py.ori 2017-02-23 01:28:28.405885775 +0000 +++ /usr/lib/python2.7/dist-packages/cloudinit/sources/DataSourceSmartOS.py 2017-02-23 01:35:51.281885775 +0000 @@ -286,7 +286,7 @@ if not seed_device: raise AttributeError("seed_device value is not set") - ser = serial.Serial(seed_device, timeout=seed_timeout) + ser = serial.Serial(seed_device, timeout=10) if not ser.isOpen(): raise SystemError("Unable to open %s" % seed_device) which causes the following strace output: [pid 2119] open("/dev/ttyS1", O_RDWR|O_NOCTTY|O_NONBLOCK) = 5 [pid 2119] ioctl(5, SNDCTL_TMR_TIMEBASE or SNDRV_TIMER_IOCTL_NEXT_DEVICE or TCGETS, {B9600 -opost -isig -icanon -echo ...}) = 0 [pid 2119] write(5, "GET user-script\n", 16) = 16 [pid 2119] select(6, [5], [], [], {10, 0}) = 0 (Timeout) [pid 2119] close(5) = 0 [pid 2119] open("/dev/ttyS1", O_RDWR|O_NOCTTY|O_NONBLOCK) = 5 [pid 2119] ioctl(5, SNDCTL_TMR_TIMEBASE or SNDRV_TIMER_IOCTL_NEXT_DEVICE or TCGETS, {B9600 -opost -isig -icanon -echo ...}) = 0 [pid 2119] write(5, "GET iptables_disable\n", 21) = 21 [pid 2119] select(6, [5], [], [], {10, 0}) = 0 (Timeout) [pid 2119] close(5) = 0 instead of: [pid 1977] open("/dev/ttyS1", O_RDWR|O_NOCTTY|O_NONBLOCK) = 5 [pid 1977] ioctl(5, SNDCTL_TMR_TIMEBASE or SNDRV_TIMER_IOCTL_NEXT_DEVICE or TCGETS, {B9600 -opost -isig -icanon -echo ...}) = 0 [pid 1977] write(5, "GET base64_keys\n", 16) = 16 [pid 1977] select(6, [5], [], [], NULL which you get without the patch (notice the NULL for the timeout parameter). The code that gets blocked in this version of cloud-init is: ser.write("GET %s\n" % noun.rstrip()) status = str(ser.readline()).rstrip() in cloudinit/sources/DataSourceSmartOS.py. The ser.readline() documentation says (https://pyserial.readthedocs.io/en/latest/shortintro.html#readline): Be careful when using readline(). Do specify a timeout when opening the serial port otherwise it could block forever if no newline character is received. Also note that readlines() only works with a timeout. readlines() depends on having a timeout and interprets that as EOF (end of file). It raises an exception if the port is not opened correctly. which is exactly the situation we've hit here. It might be better to have a timeout but when the timeout is hit, the GET should be retried if there's no answer rather than moving on to the next key. A negative answer (NOTFOUND for example) should not be retried, only when there's no answer (because metadata is unavailable). Once this is resolved, it should be possible to start a VM with cloud- init and metadata disabled, and then enable metadata some time later and have the boot process complete at that time. To manage notifications about this bug go to: https://bugs.launchpad.net/cloud-init/+bug/1667735/+subscriptions -- Mailing list: https://launchpad.net/~yahoo-eng-team Post to : yahoo-eng-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~yahoo-eng-team More help : https://help.launchpad.net/ListHelp