Public bug reported:
Description:
Boot to OS and connect BME dock to SUT. Plug two 4K monitors to BME dock via
HDMI/mDP or DP/HDMI or DP/mDP, find SUT's internal LCD and external monitors
don't have display.
Expected Behavior:
SUT and external monitor should display normally.
Severity:
Sev-2
P3
C3
L1
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:Ubuntu.18.04 CI
4. BME Dock: Dock-114 FW:0.1.17 REV-A05
Note:
1. VNP on Salomon Single-C & TBT3 dock
2. VNP on Win10 RS5 17763
3. VNP on connect 1x4K monitor to BME dock
4. VNP on connect other resolution(<3840x2160) monitors to BME dock
Cross Platform:
N/A
Test case:
[CSV-TC-4663][WIS-TC-4209] Linux_NB_BME-Wired-Dock-The "Multiple "4K@60-Hz"
Displays/Monitors" (HDMI/DP) Support Test Step11
Steps to Reproduce
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS with BME Dock connected.
3. Plug in 2 4K monitors to BME dock via DP/HDMI, find SUT and external monitor
don't have display.-->Problem(refer to picture)
4. Plug in 2 4K monitors to BME dock via mDP/HDMI, find SUT and external
monitor don't have display.-->Problem
5. Plug in 2 4K monitors to BME dock via DP/mDP, find SUT and external monitor
don't have display.-->Problem
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "sosreport-Ubuntu18.04-LTSCILatitude2-5380.tar11.xz"
https://bugs.launchpad.net/bugs/1804824/+attachment/5215666/+files/sosreport-Ubuntu18.04-LTSCILatitude2-5380.tar11.xz
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https://bugs.launchpad.net/bugs/1804824
Title:
Linux, Ubuntu, 18.04, CI, NB13,2 4K monitors connected to SUT via BME
and local LCD can't be display
Status in Glance:
New
Bug description:
Description:
Boot to OS and connect BME dock to SUT. Plug two 4K monitors to BME dock via
HDMI/mDP or DP/HDMI or DP/mDP, find SUT's internal LCD and external monitors
don't have display.
Expected Behavior:
SUT and external monitor should display normally.
Severity:
Sev-2
P3
C3
L1
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:Ubuntu.18.04 CI
4. BME Dock: Dock-114 FW:0.1.17 REV-A05
Note:
1. VNP on Salomon Single-C & TBT3 dock
2. VNP on Win10 RS5 17763
3. VNP on connect 1x4K monitor to BME dock
4. VNP on connect other resolution(<3840x2160) monitors to BME dock
Cross Platform:
N/A
Test case:
[CSV-TC-4663][WIS-TC-4209] Linux_NB_BME-Wired-Dock-The "Multiple "4K@60-Hz"
Displays/Monitors" (HDMI/DP) Support Test Step11
Steps to Reproduce
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS with BME Dock connected.
3. Plug in 2 4K monitors to BME dock via DP/HDMI, find SUT and external
monitor don't have display.-->Problem(refer to picture)
4. Plug in 2 4K monitors to BME dock via mDP/HDMI, find SUT and external
monitor don't have display.-->Problem
5. Plug in 2 4K monitors to BME dock via DP/mDP, find SUT and external
monitor don't have display.-->Problem
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https://bugs.launchpad.net/glance/+bug/1804824/+subscriptions
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