Public bug reported:
The "API unexpected exception" message tells the user to open a bug in
launchpad and attach the log file if possible.
Usually an user doesn't have access to API logs and doesn't know about the nuts
and bolts of OpenStack.
This error message has been confusing some of our users because asks them to
not contact the cloud provider support but instead a website that they don't
know.
I would prefer to have only a simple error message like "API unexpected
exception" or instead, a configurable message where the cloud provider
can point their users to the correct support page.
** Affects: nova
Importance: Undecided
Assignee: Belmiro Moreira (moreira-belmiro-email-lists)
Status: In Progress
** Changed in: nova
Assignee: (unassigned) => Belmiro Moreira (moreira-belmiro-email-lists)
** Description changed:
- The "API unexpected exception" message tells the user to open a bug in
launchpad
- and attach the log file if possible.
- Usually an user doesn't have access to API logs and doesn't know about the
nuts
- and bolts of OpenStack.
- This error message has been confusing some of our users because asks them to
not
- contact the cloud provider support but instead a website that they don't know.
+ The "API unexpected exception" message tells the user to open a bug in
launchpad and attach the log file if possible.
+ Usually an user doesn't have access to API logs and doesn't know about the
nuts and bolts of OpenStack.
+ This error message has been confusing some of our users because asks them to
not contact the cloud provider support but instead a website that they don't
know.
- I would prefer to have only a simple error message like "API unexpected
exception"
- or instead, a configurable message where the cloud provider can point their
users
- to the correct support page.
+ I would prefer to have only a simple error message like "API unexpected
+ exception" or instead, a configurable message where the cloud provider
+ can point their users to the correct support page.
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Engineering Team, which is subscribed to OpenStack Compute (nova).
https://bugs.launchpad.net/bugs/1810342
Title:
API unexpected exception message
Status in OpenStack Compute (nova):
In Progress
Bug description:
The "API unexpected exception" message tells the user to open a bug in
launchpad and attach the log file if possible.
Usually an user doesn't have access to API logs and doesn't know about the
nuts and bolts of OpenStack.
This error message has been confusing some of our users because asks them to
not contact the cloud provider support but instead a website that they don't
know.
I would prefer to have only a simple error message like "API
unexpected exception" or instead, a configurable message where the
cloud provider can point their users to the correct support page.
To manage notifications about this bug go to:
https://bugs.launchpad.net/nova/+bug/1810342/+subscriptions
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