--- In [email protected], "Jeri" <zdrafts...@...> wrote:
>
> I upgraded to IM9 and without warning to back them up, they are now gone. I
> did get a pop-up window to go the the 'vault' to restore them. I cannot find
> the 'vault'. I asked AVG about this and they had 'no known issues' (whatever
> that means).... I do regularly backup my archives, although I have now lost
> very valuable information from the last few days. Please help, I am afraid
> to turn off my computer now in fear of permanently losing the file if it does
> still exist.
>
> Thanks,
> Jeri :(
>
