Exchange users with new iPhones are re-discovering an old bug where messages
sent through ActiveSync for mobile devices do not appear properly in both
Entourage 2004 and Entourage 2008. The messages sometimes look like a mix of
HTML, E-mail headers and what's left of the original message or they look
like an unintelligible jumble of letters and numbers. The recipient and the
subject are also empty.

This problem was addressed in the knowledgebase article "The header
information is not displayed in Entourage 2004 for an e-mail message that is
sent by using Exchange ActiveSync" <http://support.microsoft.com/kb/926521>.
However, the workaround mentioned in the article, which is to view the
message in Outlook Web Access (OWA), does not work in either the full
version that Internet Explorer for Windows users would see or the light
version that Mac users would see.

What's happening and how can you read these "corrupt" messages?

Continue reading at
<http://blog.entourage.mvps.org/2008/08/use_applescript_to_read_activesync_s
ent_items_in_entourage.html>.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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