On Sunday 12/28/08 9:30 PM, "Catherine Burns" <[email protected]> wrote:

> Can anyone advise?  It seems that I mistakenly deleted a folder full of old
> mail messages; this was a primary mailbox folder that received e-mail.  Any
> suggestions about where I could track it down?

Hi Catherine!

What kind of mail account do you have (POP, IMAP, Exchange)?

If you trashed the folder from under "On My Computer" and you have empty
your Deleted Items folder then I know of no mechanism to recover it other
than to restore from backup. Do you have backups?

If you have trashed a folder from an IMAP account then the folder may still
be on the server so long as you haven't let Entourage connect and update the
server. You'll probably have to log in through webmail to duplicate the
folder prior to letting Entourage connect.

If you have an Exchange account then you can recover deleted items for a
short while using Outlook Web Access (OWA).

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


YouTalk mailing list
List address: [email protected]
List information: http://entourage.mvps.org/support_options/list.html
List moderator: [email protected]

Reply via email to