Corentin- I am not able to download the cert. I go the site, and login. When I click on the Lock, a dialog box does pop up, showing a verisign cert. But if I click on this, or any other part of the dialog, nothing happens. I don't see how to "download" it. Tried right-click etc, all produce no result. Same result at me.com - I get the dialog up, but no way to download that I can find.
Am I missing something about how to download it? -Bob -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Corentin Cras-Méneur Sent: Thursday, April 16, 2009 11:00 AM To: YouTalk mailing list for discussion of Microsoft Entourage Subject: Re: Root Credential problem Hi Bob, Le 16 Apr 2009 à 08:45, Virzi, Robert A a écrit : > Hi all, not sure if this got through with my moving email addresses, > so resending. > > I just got moved to a new Exchange server. I am unable to get > Entourage to successfully work with it, although I can set up a > Windows Outlook client. I believe I am having a root credential > problem, as described here: > > http://www.themachelpdesk.com/modules.php?op=modload&name=News&file=index&catid=&topic=19 > > My admin is less than supportive of Mac access, although we do have > web access available through SSL. Does anyone know how to find the > root cert on a windows set up? I am thinking if I can find it I can > then use keychain access to install it on my mac. > > Failing that, any other work arounds? I am not at all sure why this > server would be configured so that the normal access routes are > failing, and yet web access is available. You need to import the root certificate. If your webmail is on the same server you entered in Entourage, it should be doable. - Connect to Webmail through SSL in Safari - if you get a dialog about the certificate, expand it (of you don't, click on the little padlock indicating a secure connection to bring it up) - go down the dialog and you'll find links to certificates. You can use these links to download the root certificate. Once downloaded, double-click it to import it in your Login keychain (in Leopard - X509Anchors in Tiger). Corentin YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected] The information contained in this message and any attachment may be proprietary, confidential, and privileged or subject to the work product doctrine and thus protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it and all copies and backups thereof. Thank you. YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected]
