On 7/5/09 11:13 AM, "Richard Kriss" <[email protected]> wrote:
> It was an Apple report ....the MERP's usually don't say much. When you get an Apple report that is an indication to me that it's an Apple issue that involved Entourage. Standards are run combo updaters to overwrite files. Next step would be to do an "Archive & Install". If it's not software, then we need to look at hardware. Check RAM. One user recently found it was his logic board that was causing problems. Entourage was the only indicator that something was wrong. If you can eliminate Entourage itself this would be a good start. You could test in a new User, but if it's hardware, then you would need to also test on another computer. > I figured > someone on Microsoft Entourage development team should see what > OS X says is the problem. Entourage is the only app that seems to > crash on start in my setup. Getting a developer to read a log like this is near impossible. They are way too busy to help troubleshoot issues. Mere mortals like me can only get clues from the logs. -- Diane -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
