(Second posting.  I saved the message in the Send Later Drafts folder, quit
Entourage, and restarted.  Entourage sent the message without my
intervention.)

Entourage 2004.  Mac OS 10.4.11

I had an odd and disturbing event with Entourage yesterday, but it is
apparently resolved.

I usually have Entourage working, whether in the foreground or background of
the front application.  Yesterday I found that Entourage had the SPOD*.  I
had to force quit.  I restarted Entourage, and although the main menus
appeared (File, Edit, etc.), the main Inbox window would not.  Each time I
tried to open Entourage I received the SPOD and had to force quit.

[*SPOD:  Spinning Pizza of Death]

I quit Entourage, made a Finder copy of the Main Identity folder, and then
ran the Utility tool.  Database utility said my database was fine (927 MB).
I ran the utility again, and it was fine.

I logged out of my user account, and logged back in.  Still couldn't get an
Inbox window, and had to force quit.

Restarted the Mac, opened Entourage, and it worked. But the Inbox window
appeared and populated very slowly, as if in slow motion, filling the window
from top-down line by line, at a snail's pace.

I found at the top of the Inbox a message of 14 MBs.  I deleted it from
Entourage and from the POP server.  Now Entourage works fine.  (I have also
placed a download size limit on messages.)

I have seldom received messages as large as 14 MBs, because my POP provider
(Earthlink) prohibits such a large file size.

I wonder what happened to Entourage, how to prevent it from happening again,
and if there is any damage to Entourage that I should repair.

Thanks.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
[email protected]     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937


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