Helenavoss1 <[email protected]> wrote on 8/21/09 7:43 PM:

> Hello there. I have just yesterday installed a wireless broadband modem
> supplied by Dodo for my Mac OSX 10.4.6 computer which I purchased 5 years
> ago. Previously I had only a dial up internet service as I live in an area
> that does not yet have broad band access I cannot get it to deliver my mail
> via Entourage and am only able to access my emails via the dodo site and
> Safari. The technical support people at dodo have tried to help but so far
> nothing has worked and send and receive on Entourage just does not deliver
> telling me my conection has failed. Can anyone tell me what I need to do to
> enable me to get my emails via Entourage with the woreless broadband
> connection.

1)  Check your passwords.  Renter the passwords from a known good password.

2)  Ask your broadband supplier on what port they permit mail transmission.
They may be blocking you.  When you get the approved port number, change the
setting:


Tools -> Accounts -> Your Account Name -> SMTP Server -> Override Port
[number]


If they don't give you a number, try changing that port number to 587.  That
might work.



By the way, something is way screwy in your configuration.  Your "Reply To"
address doesn't make any sense:


"Helenavoss1 , YouTalk mailing list for discussion of Microsoft Entourage"
<[email protected]@entourage.mvps.org>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
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