> From: helena voss <[email protected]> > Date: Sat, 22 Aug 2009 09:35:37 +1000 > > Hello there. I have just yesterday installed a wireless broadband > modem supplied by Dodo for my Mac OSX 10.4.6 computer which I > purchased 5 years ago. Previously I had only a dial up internet > service as I live in an area that does not yet have broad band access > I cannot get it to deliver my mail via Entourage and am only able to > access my emails via the dodo site and Safari. The technical support > people at dodo have tried to help but so far nothing has worked and > send and receive on Entourage just does not deliver telling me my > conection has failed. Can anyone tell me what I need to do to enable > me to get my emails via Entourage with the woreless broadband > connection.
Hi Helena! Do your settings in Entourage match those recommended by dodo.com.au as shown here <http://www.dodo.com.au/members/support/emailSettings.aspx>? For both your incoming mail server and outgoing mail server, you should have all the "advanced options" unchecked. You'll find your settings in Tools --> Accounts --> <your dodo.com.au account>. You'll find the "advanced options" by clicking the buttons beneath the server information in your settings. Are you able to set up a completely different account such as a free Hotmail account <http://blog.entourage.mvps.org/2009/02/setup_windows_live_hotmail_in_entour age.html>? This will give us an idea of whether or not the problem is with dodo.com.au or your computer. -- bill Entourage Help Page <http://entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk> Twitter: follow <http://twitter.com/meck> -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
