[I may have accidentally sent an earlier version of this message before I was finished editing it.]
About two months ago, I posted the query quoted below. I am posting the solution, so it will be present in the archives of the list. This info may be useful for Entourage users who connect to a Cyrus IMAP server. Some IMAP clients (including Entourage and Apple Mail) do not work correctly with the default port configuration for the Cyrus IMAP server. This is really odd, since Cyrus is included with Mac OS X Server. If Entourage is set to use the default port 993 for IMAP via SSL, it is not compatible with the folder namespace conventions of Cyrus. Fortunately, Cyrus provides an alternate port (992) which allows clients to see a remapped folder namespace. This page explains more, and shows the settings changes that must be made: <http://blog.fastmail.fm/2008/08/11/alternate-namespace-imap-port-may-help-o utlook-ol-express-apple-mail-and-bis-users/> Here is another page, nominally about Apple Mail, but containing additional info and suggestions which might be applicable to Entourage: <http://blog.fastmail.fm/2009/03/13/apple-mail-getting-buggier-use-alternate -imap-port/> There were some other problems caused by the namespace mismatch. If I started up Entourage while offline, it would only display my INBOX folder. I could not see or access anything within my Drafts, Sent Items, Trash, or Junk folders. After changing to the alternate settings described in the first link above, everything seems to be working normally. All folders are visible all the time, I can acccess downloaded messages while offline, and I can arrange browser columns in the usual way (although I still think that the Entourage UI for managing the column settings is FUBAR). Just for convenience of anyone thinking of trying FastMail, here again is the page containing the rest of the settings for Entourage. These settings must be modified according to the recommendations above. <https://www.fastmail.fm/docs/imap/entourage2008.htm> This page specifies the wrong IMAP port, and shows the Entourage folder layout when configured to use that port. The folder layout is flat (everything at the same level) when the correct port is used. FastMail should really update their pages to be consistent, and I told them so. > I am migrating to a new email provider (FastMail.fm). When Entourage 2008 > synchs with their IMAP server, the folder list looks like this: > > INBOX > Drafts > Sent Items > Trash > Junk Mail > > This seems a bit odd, but it is the standard configuration for FastMail. > Note thet four of the folders are subfolders of INBOX. This creates a > problem if I want to set the browser column headers differently for these > folders. For example, I usually set the "From" and "Received" columns > visible for Inbox and Junk Mail folders, and not visible for Sent Items and > Drafts. > > What happens is that the subfolders take on the column settings that I apply > to INBOX. I can change them, but they revert back to the INBOX > configuration whenever I relaunch Entourage. -- Julian Vrieslander <[email protected]> -- YouTalk mailing list List information: http://nine.pairlist.net/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
