Hi Regis,

thanks for feedback. Actually, an agent can't delete other notes (only own 
notes).

Is that ok for you? Or you still need disable it at all?

 -Martin

Am Donnerstag, 13. Juli 2017 17:54:00 UTC+2 schrieb Regis Martini:
>
> Hey Martin,
>
> I meant to not allowed an agent from deleting messages.
> He would only be able to set as internal message or inactive.
>
> Regards,
> Regis
>
>
> On Thursday, July 13, 2017 at 5:32:48 PM UTC+2, Martin Edenhofer wrote:
>>
>> Hi Regis,
>>
>> can you clarify, what you mean with "prevent agents from deleting 
>> messages"? What do you mean with that?
>>
>> Greetings,
>>
>>  -Martin
>>
>> Am Donnerstag, 13. Juli 2017 14:15:56 UTC+2 schrieb Regis Martini:
>>>
>>> Hi all,
>>>
>>> I am new to the zammad application , every day learning more and more 
>>> about it.
>>>
>>> I would like to suggest a configuration or permission that would prevent 
>>> agents from deleting messages.
>>>
>>> Best Regards,
>>> Regis
>>>
>>

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