thanks for feedback. Actually, an agent can't delete other notes (only own
Is that ok for you? Or you still need disable it at all?
Am Donnerstag, 13. Juli 2017 17:54:00 UTC+2 schrieb Regis Martini:
> Hey Martin,
> I meant to not allowed an agent from deleting messages.
> He would only be able to set as internal message or inactive.
> On Thursday, July 13, 2017 at 5:32:48 PM UTC+2, Martin Edenhofer wrote:
>> Hi Regis,
>> can you clarify, what you mean with "prevent agents from deleting
>> messages"? What do you mean with that?
>> Am Donnerstag, 13. Juli 2017 14:15:56 UTC+2 schrieb Regis Martini:
>>> Hi all,
>>> I am new to the zammad application , every day learning more and more
>>> about it.
>>> I would like to suggest a configuration or permission that would prevent
>>> agents from deleting messages.
>>> Best Regards,
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