🤡 👍🏻

Am Mittwoch, 21. Juni 2017 14:20:11 UTC+2 schrieb Amir Mofidi:
> Thanks Martin!
> That solved it for us.
> Den onsdag 21 juni 2017 kl. 10:47:43 UTC+2 skrev Martin Edenhofer:
>> Hi Amir,
>> Zammad is keeping all tickets. Did you install elasticsearch (
>> https://docs.zammad.org/en/latest/install-elasticsearch.html)? In this 
>> case just reindex all objects with "zammad run rake searchindex:rebuild".
>> If you still can't search for all tickets, it seems to be an permission 
>> issue (older tickets could be in a group where you have no access).
>>  -Martin
>> Am Mittwoch, 21. Juni 2017 10:43:25 UTC+2 schrieb Amir Mofidi:
>>> Hi fellow Zammad users,
>>> We've set up an installation of Zammad and it's working pretty well. But 
>>> we can not find tickets older that 2 weeks in search or when navigating 
>>> through overviews. 
>>> Does anyone know if tickets are being deleted from database or just 
>>> hidden in the views? Any way keeping all tickets? Because it causes us a 
>>> lot of issues when need to re-open a ticket but it's not there anymore. 

Open Source as Download https://zammad.org || Easy to use as SaaS 
You received this message because you are subscribed to the Google Groups 
"zammad-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to zammad-users+unsubscr...@googlegroups.com.
To post to this group, send email to zammad-users@googlegroups.com.
To view this discussion on the web visit 
For more options, visit https://groups.google.com/d/optout.

Reply via email to