Hi Erik,

in the admin interface (where you can define this attributes) you can set 
if it's a required field or not.

Just select "optional" and you do not need to fill it.




Am Mittwoch, 12. Juli 2017 20:16:12 UTC+2 schrieb Erik Dittert:
> hi,
> i was create some fields... my problem is that i can close the ticket 
> without put some values to this "required" fields... why?
> Thx!
> Erik

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