Hi Erik, in the admin interface (where you can define this attributes) you can set if it's a required field or not.
Just select "optional" and you do not need to fill it. Greetings, -Martin <https://lh3.googleusercontent.com/-nk9nlFTOwtk/WWeSKJUBGwI/AAAAAAAAAKQ/Qi9USkKd-fsDYeit424lZTjOxmgzdMlmACLcBGAs/s1600/Screen%2BShot%2B2017-07-13%2Bat%2B17.30.15.png> Am Mittwoch, 12. Juli 2017 20:16:12 UTC+2 schrieb Erik Dittert: > > hi, > > i was create some fields... my problem is that i can close the ticket > without put some values to this "required" fields... why? > > > > Thx! > > Erik > -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/87de4e6b-cd6a-496e-8fd9-ffc4164f2b09%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.