in the admin interface (where you can define this attributes) you can set
if it's a required field or not.
Just select "optional" and you do not need to fill it.
Am Mittwoch, 12. Juli 2017 20:16:12 UTC+2 schrieb Erik Dittert:
> i was create some fields... my problem is that i can close the ticket
> without put some values to this "required" fields... why?
Open Source as Download https://zammad.org || Easy to use as SaaS
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