Hi Francois, See here: https://github.com/zammad/zammad/issues/574#issuecomment-286464635
Martin has posted a solution on Zammad Rails console for that Best Babak -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to firstname.lastname@example.org. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/8512e4b0-6f17-4734-a67b-f3bc16ea7586%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.