Hi Felix,

would it be an option to just import/fetch all emails via IMAP into Zammad?


Am Donnerstag, 10. August 2017 10:27:37 UTC+2 schrieb FelixFlu:
> We plan to use zammad as our new CRM/Helpdesk software and i need to know if 
> there is a way to import
> all our mails into Zammad. 
> Up to now we use the email account of our hoster (all-inkl.com) as kind of 
> CRM/Helpdesk software.
> From what i have read here and in the docs
> i would go for the rest api and write an PHP import script but i am very 
> grateful for every advice
> you can give me and which will save me time. 
> So i have this email account with subfolders for every customer and some more 
> subfolders and i want
> to keep this directory structure. All in all i guess its over 10000 mails and 
> some 2000 customers which need 
> to be imported. For old mails i would create one ticket and attach all mails 
> there.
> Does this sound reasonable for you? Any ideas are appreciated.
> Thank you very much
> FelixFlu

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