Hi Vishnu,

first of all, I would always recomment to use deb/ubuntu packages as in 
https://docs.zammad.org/en/latest/install-ubuntu.html descriped (this 
packages also includes the needed ruby and gem versions).

The current stable is Zammad 1.5 - so your have installed the package from 
stable repo (as in https://docs.zammad.org/en/latest/install-ubuntu.html 

In September we will release Zammad 2.0. If it's release it's show up in 
stable repo as well.

So if you will keep on stable Zammad release you just need to wait until 
new stable releases are relesed. Then just update Zammad via apt and all 
works fine (the package will take care of all dependencies and will execute 
the update procedure).

PS: The Zammad "tag" 2.1.1 is only prepared for "master" branch (which will 
be the upcoming Zammad 2.1 - later). In case, just ignore them and keep on 
stable repo. :)


Am Donnerstag, 7. September 2017 10:08:04 UTC+2 schrieb Vishnu S:
> Hi there,
> We have installed 1.5.x in production using deb. Now last night, 2.1.1 was 
> released as per https://github.com/zammad/zammad/releases. I'd like to 
> know if theres any safe way to upgrade directly from source to deb 
> installation, also if there are any issues in upgrade. The documentation is 
> a bit confusing and not up to date with latest releases.
> Current installation is there in /opt/zammad and we have not done anything 
> apart from whats mentioned in 
> https://docs.zammad.org/en/latest/install-ubuntu.html 
> <https://www.google.com/url?q=https%3A%2F%2Fdocs.zammad.org%2Fen%2Flatest%2Finstall-ubuntu.html&sa=D&sntz=1&usg=AFQjCNFv2K83DAwQjzJWMYCvTU7OHFRZIA>.
> System is a DigitialOcean instance with ubuntu 16.04
> 2.1.1 is in releases https://github.com/zammad/zammad/releases and we're 
> hoping it will have some major updates. Would you suggest us to do it or 
> wait for the deb update? 

Open Source as Download https://zammad.org || Easy to use as SaaS 
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