Hello there,
we recently switched from OTRS to Zammad. I used the ldap integration to 
give all users access to zammad. Zammad cached all users from our AD and 
while caching them, zammad doesnt assign them to any organizations. Users 
that have not been cached and writing an email to our support address will 
be assigned to the right organizatioin. We have several different Mai 
Domains for a few different Companys. Is there a posibility to rescan all 
users and let zammad reorganize those mail based organization assignment?


Open Source as Download https://zammad.org || Easy to use as SaaS 
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