first thanks to all to bring up this project.

Right now i test the migration from otrs to zammad. One thing we used til 
now was adding links to windows file shares as usually all files are stored 
there (via Aktenplan = records storage plan). So i like to avoid to store 
files again in zammad.
In otrs i could add the link with hyphens and it opened the explorer. In 
zammad it always translates it to real http-urls.

Addendum: we use IE as standard browser, so links to file shares work 

So, is there any way to add a share link?

Thanks again and Servus :-)


Open Source as Download https://zammad.org || Easy to use as SaaS 
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