Quoting Vishnu S <onlinevis...@gmail.com>:
We just updated to 2.x following the instructions
in https://docs.zammad.org/en/latest/install-update.html#update-with-deb
for ubuntu package
It was smooth and did not cause any issue.

I did the upgrade now, both from Zammad 1.5 to 2.1.1 and then also from
Debian 8 to Debian 9. The only minor issue was, that I had to remove an
elasticsearch plugin and install it again for the new version. All went
smooth here, too!


Open Source as Download https://zammad.org || Easy to use as SaaS 
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