Hello, does somebody know, how to see the real time/ date when die ticket arrived or was sent? So many times, we have to tell our costumer, when we answered the ticket. And then it’s not productive to tell him, 3 Days and 20 hours ago. :)
Cheers Yves -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/4b489ccb-342a-4633-b43f-719793dd6b40%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.