Correction, there is a listener on port 9200, but elrond.elmenhorst. is not 
the correct FQDN, there ist a de missing:

gm@elrond:~$ netstat -a | grep LISTEN
tcp        0      0 *:ssh                   *:*                     LISTEN
tcp        0      0 localhost:3000          *:*                     LISTEN
tcp        0      0 localhost:postgresql    *:*                     LISTEN
tcp        0      0 localhost:smtp          *:*                     LISTEN
tcp        0      0 localhost:6042          *:*                     LISTEN
tcp        0      0 *:44327                 *:*                     LISTEN
tcp        0      0 *:sunrpc                *:*                     LISTEN
tcp        0      0 *:http                  *:*                     LISTEN
tcp6       0      0 elrond.elmenhorst.:9300 [::]:*                  LISTEN
tcp6       0      0 [::]:ssh                [::]:*                  LISTEN
tcp6       0      0 localhost:postgresql    [::]:*                  LISTEN
tcp6       0      0 localhost:smtp          [::]:*                  LISTEN
tcp6       0      0 [::]:44943              [::]:*                  LISTEN
tcp6       0      0 [::]:sunrpc             [::]:*                  LISTEN
tcp6       0      0 elrond.elmenhorst.:9200 [::]:*                  LISTEN
tcp6       0      0 [::]:http               [::]:*                  LISTEN


Am Samstag, 18. November 2017 03:40:49 UTC+1 schrieb neoremi:
>
> OK.
> What is output of # curl http://localhost:9200 ?
> What java version do you have?
> Do you see a listener on port 9200?
>
> On Friday, November 17, 2017 at 3:10:58 PM UTC-5, Gunnar Maronde wrote:
>>
>> hello neoremi,
>> as you told me, I created a test ticket and there are already several 
>> more tickets. elasticsearch service is running:
>>
>> gm@elrond:~$ ps aux | grep elasticsearch
>> elastic+  1944  0.1 56.7 4611936 2302580 ?     Ssl  09:45   0:42 
>> /usr/bin/java -Xms2g -Xmx2g -XX:+UseConcMarkSweepGC 
>> -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly 
>> -XX:+AlwaysPreTouch -server -Xss1m -Djava.awt.headless=true 
>> -Dfile.encoding=UTF-8 -Djna.nosys=true 
>> -Djdk.io.permissionsUseCanonicalPath=true -Dio.netty.noUnsafe=true 
>> -Dio.netty.noKeySetOptimization=true 
>> -Dio.netty.recycler.maxCapacityPerThread=0 
>> -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true 
>> -Dlog4j.skipJansi=true -XX:+HeapDumpOnOutOfMemoryError 
>> -Des.path.home=/usr/share/elasticsearch -cp /usr/share/elasticsearch/lib/* 
>> org.elasticsearch.bootstrap.Elasticsearch -p 
>> /var/run/elasticsearch/elasticsearch.pid --quiet 
>> -Edefault.path.logs=/var/log/elasticsearch 
>> -Edefault.path.data=/var/lib/elasticsearch 
>> -Edefault.path.conf=/etc/elasticsearch
>>
>>
>> Am Freitag, 17. November 2017 20:09:04 UTC+1 schrieb neoremi:
>>>
>>> Did you create a test ticket?
>>>
>>> Is your elasticsearch service is running?
>>>
>>> On Friday, November 17, 2017 at 12:11:57 PM UTC-5, Gunnar Maronde wrote:
>>>>
>>>> Thes result remains the same. the output of "sudo 
>>>> zammad run rake searchindex:rebuild" is 
>>>>
>>>> drop indexes...
>>>> create indexes...
>>>> rake aborted!
>>>> Unable to process PUT at http://localhost:9200/zammad_production
>>>> #<UserAgent::Result:0x0055bee02949c0 @success=false, @body=nil, 
>>>> @data=nil, @code=0, @content_type=nil, @error="#<Errno::ECONNREFUSED: 
>>>> Failed to open TCP connection to localhost:9200 (Connection refused - 
>>>> connect(2) for \"localhost\" port 9200)>">
>>>> /opt/zammad/lib/search_index_backend.rb:62:in `index'
>>>> /opt/zammad/lib/tasks/search_index_es.rake:19:in `block (2 levels) in 
>>>> <top (required)>'
>>>> /opt/zammad/lib/tasks/search_index_es.rake:60:in `block (2 levels) in 
>>>> <top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.1.0/exe/rake:27:in 
>>>> `<top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>  
>>>> `load'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>  
>>>> `kernel_load'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:27:in
>>>>  
>>>> `run'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:360:in
>>>>  
>>>> `exec'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/command.rb:27:in
>>>>  
>>>> `run'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in
>>>>  
>>>> `invoke_command'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor.rb:369:in
>>>>  
>>>> `dispatch'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:20:in
>>>>  
>>>> `dispatch'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/base.rb:444:in
>>>>  
>>>> `start'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:10:in
>>>>  
>>>> `start'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:35:in 
>>>> `block in <top (required)>'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/friendly_errors.rb:121:in
>>>>  
>>>> `with_friendly_errors'
>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:27:in 
>>>> `<top (required)>'
>>>> /opt/zammad/bin/bundle:3:in `load'
>>>> /opt/zammad/bin/bundle:3:in `<main>'
>>>> Tasks: TOP => searchindex:rebuild
>>>> (See full trace by running task with --trace)
>>>>
>>>>
>>>> Am Freitag, 17. November 2017 15:32:06 UTC+1 schrieb neoremi:
>>>>>
>>>>> Create a test ticket and do this:
>>>>>
>>>>> # zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
>>>>> # zammad run rails r "Setting.set('es_index', 'zammad')"
>>>>> # zammad run rake searchindex:rebuild 
>>>>>
>>>>> On Friday, November 17, 2017 at 3:54:51 AM UTC-5, Gunnar Maronde wrote:
>>>>>>
>>>>>> You are right, there was an error. The output is 
>>>>>>
>>>>>> drop indexes...
>>>>>> create indexes...
>>>>>> rake aborted!
>>>>>> Unable to process PUT at 
>>>>>> http://localhost:9200/elrond_zammad_production
>>>>>> #<UserAgent::Result:0x0055e68bb071e8 @success=false, @body=nil, 
>>>>>> @data=nil, @code=0, @content_type=nil, @error="#<Errno::ECONNREFUSED: 
>>>>>> Failed to open TCP connection to localhost:9200 (Connection refused - 
>>>>>> connect(2) for \"localhost\" port 9200)>">
>>>>>> /opt/zammad/lib/search_index_backend.rb:62:in `index'
>>>>>> /opt/zammad/lib/tasks/search_index_es.rake:19:in `block (2 levels) in 
>>>>>> <top (required)>'
>>>>>> /opt/zammad/lib/tasks/search_index_es.rake:60:in `block (2 levels) in 
>>>>>> <top (required)>'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/rake-12.1.0/exe/rake:27:in 
>>>>>> `<top (required)>'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>>>  
>>>>>> `load'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:74:in
>>>>>>  
>>>>>> `kernel_load'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli/exec.rb:27:in
>>>>>>  
>>>>>> `run'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:360:in
>>>>>>  
>>>>>> `exec'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/command.rb:27:in
>>>>>>  
>>>>>> `run'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in
>>>>>>  
>>>>>> `invoke_command'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor.rb:369:in
>>>>>>  
>>>>>> `dispatch'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:20:in
>>>>>>  
>>>>>> `dispatch'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/vendor/thor/lib/thor/base.rb:444:in
>>>>>>  
>>>>>> `start'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/cli.rb:10:in
>>>>>>  
>>>>>> `start'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:35:in
>>>>>>  
>>>>>> `block in <top (required)>'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/friendly_errors.rb:121:in
>>>>>>  
>>>>>> `with_friendly_errors'
>>>>>> /opt/zammad/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/exe/bundle:27:in
>>>>>>  
>>>>>> `<top (required)>'
>>>>>> /opt/zammad/bin/bundle:3:in `load'
>>>>>> /opt/zammad/bin/bundle:3:in `<main>'
>>>>>> Tasks: TOP => searchindex:rebuild
>>>>>> (See full trace by running task with --trace)
>>>>>>
>>>>>>
>>>>>> Am Freitag, 17. November 2017 09:50:31 UTC+1 schrieb Martin Edenhofer:
>>>>>>>
>>>>>>> It seems hat the index is not existing in elastichsearch.
>>>>>>>
>>>>>>> What was the output of:
>>>>>>>
>>>>>>> zammad run rake searchindex:rebuild
>>>>>>>
>>>>>>>  -Martin
>>>>>>>
>>>>>>> Am Freitag, 17. November 2017 09:46:06 UTC+1 schrieb Gunnar Maronde:
>>>>>>>>
>>>>>>>> Thanks, I habe done it but now I get the follwing error message 
>>>>>>>> when starting the reporting: 
>>>>>>>>
>>>>>>>> {"error":"Unable to process POST at 
>>>>>>>> http://localhost:9200/elrond_zammad_production/Ticket/_search\n#\u003cUserAgent::Result:0x007fbd9c2e4328
>>>>>>>>  
>>>>>>>> @success=false, @body=nil, @data=nil, @code=\"404\", 
>>>>>>>> @content_type=nil, 
>>>>>>>> @error=\"No such file 
>>>>>>>> http://localhost:9200/elrond_zammad_production/Ticket/_search, 
>>>>>>>> 404!\"\u003e"}
>>>>>>>>
>>>>>>>> Am Freitag, 17. November 2017 09:24:17 UTC+1 schrieb Martin 
>>>>>>>> Edenhofer:
>>>>>>>>>
>>>>>>>>> https://docs.zammad.org/en/latest/install-elasticsearch.html
>>>>>>>>>
>>>>>>>>> Enjoy,
>>>>>>>>>
>>>>>>>>>  -Martin
>>>>>>>>>
>>>>>>>>> Am Freitag, 17. November 2017 09:22:52 UTC+1 schrieb Gunnar 
>>>>>>>>> Maronde:
>>>>>>>>>>
>>>>>>>>>> I just updated my zammad installation from Version 1.5 to 2.1 via 
>>>>>>>>>> "apt-get install zammad". By doing that, elasticsearch was also 
>>>>>>>>>> installed, 
>>>>>>>>>> which I did not use before. When I try to open the Reporting in the 
>>>>>>>>>> Web 
>>>>>>>>>> GUI, I get the message 
>>>>>>>>>> Elasticsearch need to be configured! (see attached screenshot)
>>>>>>>>>>
>>>>>>>>>> What has to be done for the Configuration? I am running a Debian 
>>>>>>>>>> 8.9 jessie installation. 
>>>>>>>>>>
>>>>>>>>>

-- 
Open Source as Download https://zammad.org || Easy to use as SaaS 
https://zammad.com
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