There might be something wrong with your membership.  I tried to pull it up and 

"We're Sorry...
We are unable to complete your request at this time. We are aware of this 
problem and are working on a resolution. (code -9997) 

If you continue to receive this error for more than 48 hours, please contact 
our Customer Care team. We apologize for this inconvenience." 

I'll try again tomorrow and let you know what I find out...Bill!


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