Or how about zenTrackXoops (http://sourceforge.net/projects/zentrackxoops/)
----- Original Message ----- From: "ijez" <[EMAIL PROTECTED]> To: "General discussion of using zenoss system" <[email protected]> Sent: Wednesday, August 16, 2006 01:58 PM Subject: Re: [zenoss-users] How would you *like* to use Zenoss? (WhatTicketSystem) Hi, As far as a helpdesk is concern, I vote for GLPI (http://glpi-project.org/?lang=en). It already have a complete helpdesk functions and a fine tracking system. It's also support for external plug-ins. But if you just need some sort of helpdesk and ticketing functions only for the startup, I may suggest start with Helpdesk Over Web (http://how.sourceforge.net/) as a bare and then slowly customize from there. This will cut much of your time if you start from scratch. Regards, ijez ----- Original Message ----- From: "Erik A. Dahl" <[EMAIL PROTECTED]> To: "General discussion of using zenoss system" <[email protected]> Sent: Wednesday, August 16, 2006 08:28 AM Subject: Re: [zenoss-users] How would you *like* to use Zenoss? (What TicketSystem) >I love trac but is it right for these type of tickets? > > -EAD > > On Aug 15, 2006, at 8:11 PM, Emmanuel Gomez wrote: > >> I vote for supporting integration of Zenoss with Trac >> (http://trac.edgewall.org) for ticket tracking. >> >> >> Emmanuel Gomez >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Gary T. Giesen >> Sent: Tuesday, August 15, 2006 12:41 PM >> To: General discussion of using zenoss system >> Subject: Re: [zenoss-users] How would you *like* to use Zenoss? >> >> I vote for Microsoft CRM >> -----Original Message----- >> From: "Erik A. Dahl" <[EMAIL PROTECTED]> >> Date: Tue, 15 Aug 2006 15:39:32 >> To:General discussion of using zenoss system <[email protected]> >> Subject: Re: [zenoss-users] How would you *like* to use Zenoss? >> >> >> On Aug 14, 2006, at 11:16 AM, Duncan McGreggor wrote: >> >>> >>>> Do you have any plan to have zenoss integrated with helpdesk system? >>> >>> I believe so -- I'd have to confirm with Erik. However, given the >>> number of requests we've gotten for this recently, if it's not on >>> the roadmap, it probably will be ;-) >>> >> Definitely plan to integrate question is which ones. This will be >> customer driven. At the least we will have a hook to run a command >> which creates the ticket). >> >> -EAD >> _______________________________________________ >> zenoss-users mailing list >> [email protected] >> http://lists.zenoss.org/mailman/listinfo/zenoss-users >> _______________________________________________ >> zenoss-users mailing list >> [email protected] >> http://lists.zenoss.org/mailman/listinfo/zenoss-users >> >> >> Confidentiality Notice: This e-mail message including attachments, >> if any, >> is intended only for the person or entity to which it is addressed >> and may >> contain confidential and/or privileged material. Any unauthorized >> review, >> use, disclosure or distribution is prohibited. If you are not the >> intended >> recipient, please contact the sender by reply e-mail and destroy >> all copies >> of the original message. If you are the intended recipient, but do >> not wish >> to receive communications through this medium, please so advise the >> sender >> immediately. >> _______________________________________________ >> zenoss-users mailing list >> [email protected] >> http://lists.zenoss.org/mailman/listinfo/zenoss-users > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
