The first time I tried to add the server “testdb1” got the right string of SNMP messages including for the interfaces but when tried to look at the interfaces under OS found nothing. Now if I try to add the same device I get no SNMP messages except for the following error.

 

Do I need to delete some entry and then try adding this server?

 

Traceback (most recent call last): File "/usr/local/zenoss/Products/ZenModel/ZDeviceLoader.py", line 108, in loadDevice statusMonitors, perfMonitor, discoverProto) File "/usr/local/zenoss-0.21.0/Products/ZenModel/Device.py", line 78, in manage_createDevice dev = ipobj.device() File "/usr/local/zenoss/Products/ZenModel/IpAddress.py", line 210, in device if int: return int.device() File "/usr/local/zenoss/Products/ZenModel/OSComponent.py", line 20, in device if os: return os.device() File "/usr/local/zenoss-0.21.0/Products/ZenModel/OperatingSystem.py", line 115, in device return self.getPrimaryParent() File "/usr/local/zenoss/Products/ZenRelations/PrimaryPathObjectManager.py", line 70, in getPrimaryParent return self.__primary_parent__.primaryAq() File "/usr/local/zenoss/Products/ZenRelations/PrimaryPathObjectManager.py", line 65, in primaryAq return app.unrestrictedTraverse(self.getPrimaryPath()) File "/usr/local/zenoss/lib/python/OFS/Traversable.py", line 221, in unrestrictedTraverse next=obj[name] File "/usr/local/zenoss/lib/python/OFS/ObjectManager.py", line 713, in __getitem__ raise KeyError, key KeyError: 'testdb1'

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