I have tried to re-collate the devices affected. I still get the same code.
Is there anything else I can obtain for you, to help diagnose this problem? It affects about 5% of the servers I have scanned in, they are all Dells, of various models and server roles. Thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Newton Sent: 07 September 2006 12:39 To: General discussion of using zenoss system Subject: Re: [zenoss-users] Windows Server 2003 Model Error. Well "yesterday" suffices for now. But the number printed by svn update will work for really fine-grained version information. If you haven't recollected this device since you did svn update, give that a try. I'll see if we are doing anything wrong by going over your stack trace in detail, but I won't get to it until tomorrow. -Eric Denny Parker wrote: > Hi Eric, I updated using svn yesterday. > > How do I obtain the correct version number I am running of zenoss? > > Thanks > > Denny > > > > > > Hi Denny, > > What version of Zenoss are you using? We have improved the handling of > latin-1 characters recently (in the svn trunk). If you are up for the > adventure, you could try that. > > -Eric > > Denny Parker wrote: > >> When a new device is added, ( Dell Power Edge 2850 ) Zenoss models >> the device, but with errors. >> >> Traceback (most recent call last): File >> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 54, >> > in > >> processClient changed = self._applyDataMap(device, datamap) File >> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 95, >> > in > >> _applyDataMap changed = self._updateRelationship(tobj, datamap) File >> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 129, >> > in > >> _updateRelationship self._createRelObject(device, objmap, rname) File >> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 205, >> > in > >> _createRelObject self._updateObject(remoteObj, objmap) File >> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 170, >> > in > >> _updateObject setter(value) File >> "/usr/local/zenoss/Products/ZenModel/Software.py", line 125, in >> setProductKey prodobj = manufs.createSoftwareProduct(prodKey) File >> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 157, >> > in > >> createSoftwareProduct return self._getProduct(prodName, manufacturer, >> SoftwareClass, **kwargs) File >> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 163, >> > in > >> _getProduct prod = self.findProduct(prodName) File >> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 141, >> > in > >> findProduct brains = cat({'productKeys': query}) File >> "usr/local/zenoss/lib/python/Products/ZCatalog/ZCatalog.py", line >> 690, in searchResults File >> "usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 733, >> > in > >> searchResults File >> "usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 476, >> > in > >> search File >> >> > "usr/local/zenoss/lib/python/Products/PluginIndexes/common/UnIndex.py" > , > >> line 393, in _apply_index UnicodeDecodeError: 'ascii' codec can't >> > decode > >> byte 0x96 in position 27: ordinal not in range(128) >> >> Once the device has been added, nothing appears under the >> OS/Software/Hardware Tabs, but Perf tabs appear to work correctly. >> >> Thanks. >> >> > > > ***** Learn 4 Real ****** > > Education outside the classroom. > Two-day National Curriculum-linked residential activity programmes from £28 > to £32 per pupil. > > For more information visit www.learn4real.co.uk or call 0870 7708868. > > ---------------------------------------------------------------------- > -------------------- This email is confidential and may be read, > copied and used only by the addressee. > If you have received it in error, please contact me immediately. > > This email has been checked for the presence of computer viruses by Sophos > AntiVirus. > However, the recipient should also check this email and any attachments for > viruses. > YHA accepts no responsibility for any damage caused by a virus transmitted in > this email. > ---------------------------------------------------------------------- > -------------------- > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users > > _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
