[zenoss-users] SNMP Collection Log Error

[Eric Belcher]

Hi,   The following error is produced when doing an SNMP read of a Windows 2003 Server
2006-09-08 10:24:53	ERROR	zen.ApplyDataMap	plugin zenoss.snmp.HRSWInstalledMap device EBL-001
Traceback (most recent call last): File "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 54, in processClient changed = self._applyDataMap(device, datamap) File "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 95, in _applyDataMap changed = self._updateRelationship(tobj, datamap) File "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 129, in _updateRelationship self._createRelObject(device, objmap, rname) File "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 205, in _createRelObject self._updateObject(remoteObj, objmap) File "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 170, in _updateObject setter(value) File "/usr/local/zenoss/Products/ZenModel/Software.py", line 125, in setProductKey prodobj = manufs.createSoftwareProduct(prodKey) File "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 157, in createSoftwareProduct return self._getProduct(prodName, manufacturer, SoftwareClass, **kwargs) File "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 166, in _getProduct prod = manufobj._getOb(prodName, None) File "usr/local/zenoss/lib/python/OFS/ObjectManager.py", line 258, in _getOb UnicodeEncodeError: 'ascii' codec can't encode character u'\xae' in position 6: ordinal not in range(128)

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