So, my install went fine, and at the end I was told I had successfully installed zenoss. Very cool.


Except that when I go browse the site I see in the top right corner a “Lost connection to Zenoss” message. I’m not sure what that means, but I think it is related to the next problem, which is when I click on the Events link I get this error:

Site Error

An error was encountered while publishing this resource.

Error Type: ImportError
Error Value: libmysqlclient_r.so.15: cannot open shared object file: No such file or directory


Troubleshooting Suggestions

  • The URL may be incorrect.
  • The parameters passed to this resource may be incorrect.
  • A resource that this resource relies on may be encountering an error.

For more detailed information about the error, please refer to the error log.

If the error persists please contact the site maintainer. Thank you for your patience.

 

 

So I went digging in the logs and found this at the end of the event.log:

  File "/usr/local/zenoss/Products/ZenEvents/EventManagerBase.py", line 368, in getStatusME

    return self.getOrganizerStatus(me, statusclass=statusclass,

  File "/usr/local/zenoss/Products/ZenEvents/EventManagerBase.py", line 407, in getOrganizerStatus

    db = self.connect()

  File "/usr/local/zenoss/Products/ZenEvents/DbAccessBase.py", line 15, in connect

    import MySQLdb

  File "/usr/local/zenoss/lib/python/MySQLdb/__init__.py", line 27, in ?

    import _mysql

ImportError: libmysqlclient_r.so.15: cannot open shared object file: No such file or directory

 

Clearly something is having issues connecting. However, during the install the event table and database was created, so I’m confused as to why zenoss is having a problem now. Unless it is Zope related.

 

Any ideas out there?

 

Thanks,


Don

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