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This seems similar to Sven’s: http://lists.zenoss.org/pipermail/zenoss-users/2006/001125.html Unfortunately, I do not have a backup to restore from. I had added a device, PT .15, via ssh scan and joined it to
a specific Systems and Locations group. I then deleted the device through the Devices Status screen. Now when I attempt to access either the Systems or Location group
it was part of, I get the following error message: Site
Error An
error was encountered while publishing this resource. Error
Type: KeyError Error
Value: 'PRT .15' Troubleshooting
Suggestions
* This resource may be trying to reference a nonexistent object or variable
'PRT .15'.
* The URL may be incorrect.
* The parameters passed to this resource may be incorrect.
* A resource that this resource relies on may be encountering an error. For
more detailed information about the error, please refer to the error log. If
the error persists please contact the site maintainer. Thank you for your
patience. It mentions an error log. I found a $ZENHOME/log
directory. Which logfile is it referring to? Also, when I run zendisc against the network this device
belonged to, I get the following error message ERROR:zen.ZenDisc:Error performing net descovery on 'PRT
.15' Traceback (most recent call last): File
"/usr/local/zenoss/Products/DataCollector/zendisc.py", line 159, in run for ip in self.discoverIps((netobj,)): File
"/usr/local/zenoss/Products/DataCollector/zendisc.py", line 64, in
discoverIps if not ipobj.device(): File
"/usr/local/zenoss/Products/ZenModel/IpAddress.py", line 210, in
device if int: return int.device() File
"/usr/local/zenoss/Products/ZenModel/OSComponent.py", line 20, in
device if os: return os.device() File
"/usr/local/zenoss/Products/ZenModel/OperatingSystem.py", line 115,
in device return self.getPrimaryParent() File "/usr/local/zenoss/Products/ZenRelations/PrimaryPathObjectManager.py",
line 70, in getPrimaryParent return
self.__primary_parent__.primaryAq() File
"/usr/local/zenoss/Products/ZenRelations/PrimaryPathObjectManager.py",
line 65, in primaryAq return app.unrestrictedTraverse(self.getPrimaryPath()) File
"usr/local/zenoss/lib/python/OFS/Traversable.py", line 221, in
unrestrictedTraverse File
"usr/local/zenoss/lib/python/OFS/ObjectManager.py", line 713, in
__getitem__ KeyError: 'PRT .15' I have a nagging suspicion that the two problems may be
related. Any help would be greatly appreciated. Please let me
know if you need any other information. Thank you. --------------- Alejandro Figueroa ExcelaCom |
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