On Jan 6, 2007, at 6:38 AM, Mark Nassy wrote:

i found some additional information in the logs. see below for details.

i installed zenoss on mac os x. mysql installed in /opt using macport [1]. i manually added a few devices that are monitored via SNMP and are using the default (settings) template.

i have a history in zenoss of a few events (for a printer that was turned off and then turned back on) for one of the devices and zenoss shows when the device was turned off and back on in its history. i also received an email indicating that the printer was unavailable and another one when it was available.

however, i have two problems:
1, i don't see anything in the events tab. it says 1 of 0 being displayed (thats what it said before i set up any devices to monitor). is that because the device automatically recovered? i am not in the office to test what happens when i turn the printer off and leave it off.


2, when i look at perf the graph for the device nothing is not displayed because the icon doesn't load. i suspect this may be because there is no data to load, or that the software to display the icon is not being found by zenoss.

it looks like no data is being saved to the perf folder as it is empty when the web sites goes to look for the info it has nothing to load. suspect RRD is not working as it should. Any ideas how i may fix.

~/perf zenoss$ ls -al
total 0
drwxrwxrwx    2 zenoss  wheel   68 Jan  5 23:48 .
drwxr-xr-x   23 zenoss  wheel  782 Jan  5 23:48 ..

$ hostname
macserver1.intranet.com


~/log zenoss$ cat event.log
------
2007-01-05T05:54:08 INFO ZServer HTTP server started at Fri Jan 5 05:54:08 2007
        Hostname: 0.0.0.0
        Port: 8080
------
2007-01-05T05:54:10 WARNING OFS.Application Duplicate Product name
After loading Product 'Five' from '/usr/local/zenoss/Products',
I skipped the one in '/usr/local/zenoss/lib/python/Products'.
...
2007-01-06T00:13:16 ERROR RenderServer failed generating summary
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenRRD/RenderServer.py", line 145, in currentValues
    return map(value, paths)
File "/usr/local/zenoss/Products/ZenRRD/RenderServer.py", line 133, in value
    info = rrdtool.info(p)
error: opening '/usr/local/zenoss/perf/Devices/router.intranet.com/ sysUpTime_sysUpTime.rrd': No such file or directory
------
2007-01-06T00:13:16 ERROR zen.RRDView Unable to cache value for sysUpTime_sysUpTime
------
2007-01-06T00:20:58 ERROR RenderServer failed generating summary
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenRRD/RenderServer.py", line 145, in currentValues
    return map(value, paths)
File "/usr/local/zenoss/Products/ZenRRD/RenderServer.py", line 133, in value
    info = rrdtool.info(p)
error: opening '/usr/local/zenoss/perf/Devices/router.intranet.com/ sysUpTime_sysUpTime.rrd': No such file or directory
------
...

------
2007-01-06T00:29:06 WARNING RenderServer /tmp/renderserver/graph- ac31205360ab2abe0246e0302b47397d129600.png --start=1167931446 -- end=1168061046 --imgformat=PNG -F -E --height=100 --width=500 -- vertical-label=Pkts/sec DEF:ds0=/usr/local/zenoss/perf/Devices/ router.intranet.com/os/interfaces/FastEthernet0/ ifInUcastPackets_ifInUcastPackets.rrd:ds0:AVERAGE AREA:ds0#00cc00:ifInUcastPackets GPRINT:ds0:LAST:cur\:%0.2lf%s GPRINT:ds0:AVERAGE:avg\:%0.2lf%s GPRINT:ds0:MAX:max\:%0.2lf%s\j DEF:ds1=/usr/local/zenoss/perf/Devices/router.intranet.com/os/ interfaces/FastEthernet0/ ifOutUcastPackets_ifOutUcastPackets.rrd:ds0:AVERAGE LINE1:ds1#0000ff:ifOutUcastPackets GPRINT:ds1:LAST:cur\:%0.2lf%s GPRINT:ds1:AVERAGE:avg\:%0.2lf%s GPRINT:ds1:MAX:max\:%0.2lf%s\j
------

$ zenoss status
Daemon: zeoctl program running; pid=27555
Daemon: zopectl program running; pid=28070
Daemon: zenxevent program running; pid=26466
Daemon: zenmodeler program running; pid=26479
Daemon: zenperfsnmp program running; pid=26507
Daemon: zenperfxmlrpc program running; pid=26517
Daemon: zenprocess program running; pid=26529
Daemon: zenping program running; pid=26539
Daemon: zensyslog program running; pid=26548
Daemon: zenstatus program running; pid=26561
Daemon: zenactions program running; pid=26576
Daemon: zentrap program running; pid=26595
Daemon: zencommand program running; pid=26600








after the install of zenoss i manually started all, but the first two processes (in the about tab). it has been more than 30 minutes, and for one of the devices i added, i restarted zenperfsnmp but i still get a broken icon when i try to load the page with the image.

any idea how to troubleshoot and fix this one?

[1] http://www.macports.org/

mark andrew nassy
[EMAIL PROTECTED]




mark andrew nassy
[EMAIL PROTECTED]

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