John,

Go to the "Event Manager" root and set your smtp host to a working mail server (or install one locally).

-EAD

On Jan 10, 2007, at 3:00 PM, John Williams wrote:

On 1/10/2007 at 12:59 PM, in message <[EMAIL PROTECTED]>, John
Gardner <[EMAIL PROTECTED]> wrote:
John Williams wrote:
I have recently installed Zenoss version 1.0.2 on Ubuntu 6.06 LTS and did
not appear to have any trouble. I have successfully configured users and devices. Under the user config I have set the smtp host to a remote smtp server and have successfully sent test messages. I have configured a user as an administrator of a small number of objects/devices for testing purposes. I have configured a postgresql service monitor for one of these devices. Things are going good at this point. I block access to postgresql and a critical event is generated as it should be. The trouble comes when I try to set up email alerting. I have created an alerting rule called "Service
Down".  This rule has been configured in the following manner:

Delay (secs) = 0
Enabled = True          
Action = email
Address (optional) = <[EMAIL PROTECTED]>  

Where
Production State = Production                   
Severity >= Error
Event State = New

I realize that the email address is optional and have tried with an without
an address here.

At this point I think I have configured everything needed for email
alerting. I force the postgresql event again and wait for an email that
never appears.

I have thoroughly searched the mailing list archives along with the general
internet looking for an answer.  The first results pointed me to the
zenactions.conf file. After looking at my Zenoss config files it appears they are all empty. Unfortunately the conf.example files are empty also. I have looked through the Zenoss log files for any reference to email and found
nothing.

I am extremely impressed with Zenoss and would like nothing more than to get
the alerting lined out. Are there any suggestions on additional places to
look or configuration changes that I should make?

Thank you,

John Williams


John

Have you tried looking at the mail server log files? They're usually in
/var/log/maillog

John

Well, I have no local mail facility installed. I was under the impression that this was not a requirement and that setting the smtphost would suffice. Is this not true?

John
--

-------------
John W Williams - [EMAIL PROTECTED]
Security Analyst
Werner Enterprises
(402) 894-3174 Office


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