Az,
zenactions is checking to see if there is a newer version of zenoss
available, in which case it will create an event to let you know.
It's dying though because it can't reach our server to check for
latest version. Consequently it isn't reaching the email sending
actions. This change ought to fix that problem:
In $ZENHOME/Products/ZenEvents/UpdateCheck.py, around line 91 replace
these lines:
dmd.lastVersionCheckAttempt = now
available = self.getUpdate(dmd, manual)
if not isinstance(available, Version):
with these lines:
dmd.lastVersionCheckAttempt = now
try:
available = self.getUpdate(dmd, manual)
except IOError:
available = None
if not isinstance(available, Version):
Careful with indentation, it makes a difference. Those two lines are
indented 4 spaces more than the surrounding ones.
-jason
On Feb 6, 2007, at 11:44 PM, Jewel Muffin wrote:
Hi,
I need some help on the email alert notification.
I have setup the alert as per the manual instructions and I can
even sent a test email but but I cannot receive any notification
when a device goes down.
Alert rule has been set to TRUE and test email works.
*****************************
This is a test message sent by admin from the Zenoss installation
on zenoss.localhost.
*****************************
SMTP server/port been setup on the SETTING TAB
I just can't get an email when a device goes down; installed EXIM4
locally and from the mail logs; i do not see any transcation betwen
Zenoss to the mailserver.
When I run zenactions; I do get some error - is this related ??
[EMAIL PROTECTED]:~$ zenactions run
INFO:zen.ZenActions:Processed 0 commands in 0.002673
Traceback (most recent call last):
File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line
503, in ?
za.run()
File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line
377, in run
return self.mainbody()
File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line
355, in mainbody
self.checkVersion(self.dmd, zem)
File "/usr/local/zenoss/Products/ZenEvents/zenactions.py", line
208, in checkVersion
self.updateCheck.check(db, zem)
File "/usr/local/zenoss/Products/ZenEvents/UpdateCheck.py", line
91, in check
available = self.getUpdate(dmd, manual)
File "/usr/local/zenoss/Products/ZenEvents/UpdateCheck.py", line
71, in getUpdate
for line in urllib.urlopen(URL + '?' + query):
File "/usr/lib/python2.4/urllib.py", line 82, in urlopen
return opener.open(url)
File "/usr/lib/python2.4/urllib.py", line 190, in open
return getattr(self, name)(url)
File "/usr/lib/python2.4/urllib.py", line 313, in open_http
h.endheaders()
File "/usr/lib/python2.4/httplib.py", line 798, in endheaders
self._send_output()
File "/usr/lib/python2.4/httplib.py", line 679, in _send_output
self.send(msg)
File "/usr/lib/python2.4/httplib.py", line 646, in send
self.connect()
File "/usr/lib/python2.4/httplib.py", line 630, in connect
raise socket.error, msg
IOError: [Errno socket error] (101, 'Network is unreachable')
Any help on this is very much appreciated.
Thanks,
Az
**********************************************************************
**********************************************************************
****************************************************
Setup :
Zenoss Zenoss 1.1.0 r4021
OS Linux (i686) 2.6.17
Zope Zope 2.8.8
Python Python 2.4.4
Database MySQL 5.0.24 (Ver 5.0.24)
RRD RRDtool 1.2.15
Twisted Twisted 2.4.0
SNMP PySNMP 3.4.3
Twisted SNMP TwistedSNMP 0.3.13
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