I've got those set on the servers, but not on the device class. Kristopher Dick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wesley.Sparks Sent: Wednesday, 07 February 2007 12:09 To: General discussion of using zenoss system Subject: RE: [zenoss-users] Major WMI issues
The instructions provided make it sound as though you need local and domain admins with the same username and password, and the local accounts run the services. Either way I have tried both and neither works. I have noticed if I run zenwin.py from the cmd prompt it will tell if a service is down or up and throw an event in zen under my device, but running the service does nothing. I do notice when it throws the event in zen there is always a coinciding event for Timeout failure during WMI check. How is your zwinuser and zpassword setup, like the way Ryan says with /devices/windows set but the zenwin server empty? When you go to manage and tell it to collect configuration does that force it to poll wmi as well? Thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kristopher D. Dick Sent: Wednesday, February 07, 2007 11:38 AM To: 'General discussion of using zenoss system' Subject: RE: [zenoss-users] Major WMI issues I am using domain admin account for the 3 ZenWin services. That's all I needed. There are other issues with WMI locking up, which I'm looking into, but as long as WMI is working properly and you're using an account that has WMI access on all your monitored systems, you should be golden, or at least gold plated. Kristopher Dick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wesley.Sparks Sent: Wednesday, 07 February 2007 08:07 To: General discussion of using zenoss system Subject: RE: [zenoss-users] Major WMI issues Thanks for all the input, but mine still don't work. Couple of questions just to verify: 1. so you need a domain admin account with a username and password and a local account with the same UN and password on each box set as part of the local admins group? Just making sure I interpreted that correctly 2. so for devices other then the zenwin server do you set its zproperties zwinuser and zwinpassword to the account you used or leave them blank like the zenwin server? Service states work as long as I do it from command prompt, but the service does not work. I still can't get a second box to list windows services either, just the zenwin box. What does your zenwin configuration files look like? I will let this new config run a few hours and see if it works itself out. I have not restarted the zenwin box or the second box I am trying to monitor. If you modify the config files do you need to redo the services off of the new config files? This is the last piece I need to get working so I can switch to zen from what's up gold, it is really starting to irk me, this isn't rocket science...pardon the rant. Thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, February 06, 2007 12:52 PM To: [email protected] Subject: RE: [zenoss-users] Major WMI issues I have WMI successfully running in my environment (multiple server setup). To get it working, make sure you create a domain user and if applicable a local user with the same user name and password; this user needs to be a member of the administrators group (for your domain and the local group.) For your member servers, add the domain administrators group to the local administrators group. Install the zenwin service on a server that is a member server and use a local account to run the service, I could not get zenwin services working using domain accounts. After the services are installed, go into the Services MMC and view the properties of one of the services. Go to the "Log On" tab and browse for the local user created above and add it, even though it is already there, and specify the password and click OK (you should see a box stating the user has been granted log on as service permissions.) You can also manually grant log on as service permissions by GPO or running "gpedit.msc". In the Zenoss web interface, set the zWinUser and zWinPassword under "/Devices/Server/Windows" zProperties to ".\User" (User = what ever your zenwin service user is). You do not need to specify the domain, just use the period and backslash. Then, for the one server running zenwin, navigate to that specific device and delete the zWinUser and zWinPassword; otherwise you will get some errors about credentials being used locally. A few other things to check: Check TCP/IP Settings - Right click "My Network Places" on the desktop and select properties - Right click your active Local Area Connection - Double-click TCP/IP - Click Advanced - Select the WINS tab - Select "Enable NetBIOS over TCP/IP" - Click OK - Click OK - Click OK Check Existing Windows Services REQUIRED Services: - "TCP/IP NetBIOS Helper", Startup Type set to Automatic - "Windows Management Instrumentation", Startup Type set to Automatic - "WMI Performance Adapter", Startup Type set to Manual - "COM+ Event System", Startup Type set to Manual - "COM+ System Application", Startup Type set to Manual NOT Required: - "Server" service, does not need to be installed or running - "Remote Registry", does not need to be running Check DCOM Click Start -> Run Type "dcomcnfg" Expand Component Services -> Computers Right-click "My Computer", select Properties Click the "Default Properties" Tab Make sure "Enable DCOM on this computer" is checked (If if is not, check it, click ok and reboot the computer) Try starting one of your services, typically I use the "Zenoss Eventlog Monitoring" and check the zenwin log files. You should at least see it attempting to connect to all the devices you've added to "/Devices/Server/Windows". If you see an error about "Bad WMI State", and you've been able to successfully test WMI using wbemtest, leave the service running for several hours and it should clear itself up (have not been able to figure this one out). I also have an issue regarding starting the services using RDP. For some reason if I connect to the console of the server and I start the services then log off, the services will stop working properly. They show they are running, but they do not collect any info. So, I connect without using the /console switch and start the services. - Ryon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wesley.Sparks Sent: Tuesday, February 06, 2007 6:40 AM To: General discussion of using zenoss system Subject: RE: [zenoss-users] Major WMI issues I have tried the local administrator of the box and a domain user account and a domain admin account. I thought the same thing but I logged in as the user the that the services run as and it still worked from command line but not the service. I have done the wbemtest using all three of those accounts and can connect successfully and run the service query. I am assuming the service needs to use the account that is also in zproperties for the device? I am also assuming when using a domain account you use domain\username in zproperties? I was hoping someone that has successfully gotten WMI to work to post their total config so we can see if we got some config wrong somewhere. Thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Newton Sent: Tuesday, February 06, 2007 8:34 AM To: General discussion of using zenoss system Subject: Re: [zenoss-users] Major WMI issues Hi Wesley, What user are the services running under? I know that when it works from the command line, but not as a service, it's often a permission problem. -Eric Wesley.Sparks wrote: > It is proper in my files, looks like it got garbled up when I sent it. > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of John Gardner > Sent: Monday, February 05, 2007 1:00 PM > To: General discussion of using zenoss system > Subject: Re: [zenoss-users] Major WMI issues > > > >> >> >> winurl http:/// >> > myserver/:8080/zport/dmd/Devices/Server/Windows > >> zopeusername admin >> >> zopepassword zenoss >> >> zem http:///myserver/:8080/zport/dmd/ZenEventManager >> >> >> > > Wesley > > Is the above a cut and paste from your actual file or a retype? I only > ask because there are too many slashes after http: and :8080 should be > immediately after your server name, without the slash. > > John > > _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users ---------------------------------------------------------------------- The information contained in this e-mail and any attachments is to be considered legally privileged and confidential. If you have received this communication in error, please notify the sender and permanently delete the e-mail and any attachments immediately; you should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. 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